- Formulate policies and procedures (SOPs and eTRS Compliance Management) and implement them effectively.
- Responsible for providing quality service for sales management to the South Accounts.
- Responsible for the end-to-end Merchant engagement process from contracts to statements preparation and release, reconciliation and payment follow up.
- Master-user of Aerofiler.
- Lead the BI Insights Subscription, Data Warehousing of all systems, and Fraud investigations.
- Ensure general administrative support across all areas of the business and business wide processes.
- Act as the secondary member to complete the affiliation processes and IRAS compliance officer.
- Assist in marketing events and ad-hoc campaigns project management.
- Any other ad-hoc business support requirements.
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What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.
