Assistant ADV - Apprenticeship

Posted 13 Days Ago
Be an Early Applicant
Lille, Nord, Hauts-de-France, FRA
In-Office
Junior
Cloud • Software
The Role
Support Sales Administration by processing invoicing, payments, reconciliations, credit notes and contract administration. Handle requests via email and Jira, update client data and POs, upload invoices to payment portals, and contribute to process documentation and automation.
Summary Generated by Built In
OUR STORY:
 
🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow !
Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.
 
Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.
 
With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.
 
Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.
 
📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.
 

WHY WE NEED YOU ?
Our growth is driving us to strengthen our Sales Administration (ADV) team to support an
increasing volume of client operations and free up time to work on structuring and
automation projects.
Your mission will be to ensure the smooth and accurate processing of administrative,
billing, and financial requests in order to secure revenue flows, support key accounts,
and maintain a high level of service for internal teams and clients.
 
YOUR FUTURE TEAM
We work in a collaborative and international environment where the diversity of Scalers,
combined with a spirit of sharing, helps bring new projects to life every day, advancing our
ambitions together.
You will be part of a team of 3 people, handling incoming operational tasks related to billing,
payments, contracts, and customer administration, while progressively contributing to
process improvements and automation initiatives. The team works closely with Sales,
Support, TAM, Billing teams, and directly with clients, including large accounts.
 
YOUR DAILY ROUTINE
 
Tasks
● Process bank transfers, payment allocations, and accounting reconciliations
● Manage invoicing, credit notes, commercial gestures, and contract administration
● Handle incoming requests via emails, Jira tickets, and internal tools from Sales and
Support teams
● Upload invoices on customer payment platforms (e.g. Chorus and other client
portals)
● Update client data, orders, and Purchase Orders (PO) in internal systems
● Ensure accurate follow-up for B2B, B2C, and key accounts
● Contribute to documentation and process updates to improve efficiency and reliability
 
ABOUT YOU
HARDSKILLS:
● First experience (1–2 years) in Sales Administration, Billing, or similar administrative role
● Good knowledge of Purchase Orders (PO) and order management
● Familiarity with customer invoicing or payment platforms (e.g. Chorus)
● Basic accounting knowledge (reconciliation / balance follow-up)
● Comfortable using Office tools and internal client consoles
 
SOFTSKILLS:
● Strong communication skills, both written and verbal
● Team spirit and ability to collaborate with multiple stakeholders
● Excellent organization and attention to detail
● Ability to manage stress in a fast-paced, multi-channel environment
● High-quality written communication, especially for client-facing exchanges
 
WHAT YOU WILL FIND AT SCALEWAY ++++
 
Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently
located near public transport. Most of our offices feature outdoor spaces (terraces) and bike
parking facilities.
Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is
available across all our sites year-round. Scalers working from regional sites enjoy a Swilecard for lunches.
Well-being commitments: Whether it’s access to a gym, daycare places, or discounted
services for caring services, Scaleway is committed to supporting Scalers in maintaining a
balanced life.
International environment: With dozens of nationalities, Scaleway offers a stimulating
environment where English is as widely spoken as French.
Career & Mobility: Our managers value internal mobility, and opportunities to transition to
other entities within the Iliad Group are accessible to all Scalers.
 
🚀Why join the Scaleway adventure ?
✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in
IaaS, PaaS, and AI.
✔ A cutting-edge technical environment: Scaleway provides modern infrastructures,
including high-performance bare metal servers, to tackle exciting technical challenges.
✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud,
with data centers powered solely by renewable energy since 2017, minimizing our ecological
footprint and holding top-level certification.
 
🔜 THE NEXT STEPS …
● First interview with Adeline Hayart to understand your background and motivation
(30 min)
● Interview to assess your technical skills and approach to the role (45 min)
● Team interview with the Sales Administration team to validate your expertise (1h)
● Final discussion to assess your fit with the team and working environment (45 min)
● Visit of our offices and meeting with your future colleagues

Version française ici

At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive.
All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic.
We believe great ideas come from everywhere, and everyone which is why you should definitely apply. 

Skills Required

  • 1-2 years experience in Sales Administration, Billing, or similar administrative role
  • Good knowledge of Purchase Orders (PO) and order management
  • Familiarity with customer invoicing or payment platforms (e.g. Chorus)
  • Basic accounting knowledge (reconciliation / balance follow-up)
  • Comfortable using Office tools and internal client consoles
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The Company
HQ: Paris, Paris
555 Employees
Year Founded: 1999

What We Do

Welcome to Scaleway: Europe's empowering cloud provider We are the preferred cloud solution, empowering developers and businesses to seamlessly build, deploy, and scale applications across diverse infrastructures. Our global presence spans Paris, Amsterdam, and Warsaw, serving a thriving community of over 25,000 businesses, including pioneering European startups. Why Choose Us? Our comprehensive cloud ecosystem is distinguished by multi-AZ redundancy, delivering a robust foundation for uninterrupted operations. What sets us apart is not just our state-of-the-art data centers, powered entirely by renewable energy, but also our commitment to providing a smooth developer experience. Scaleway is the choice for those seeking native tools to navigate and manage multi-cloud architectures effortlessly. What We Offer: We offer fully managed solutions for bare metal, containerization, and serverless architectures. We believe in empowering our customers with choices: the choice to determine the location of their data, the choice to select the architecture that best suits their business needs, and the choice to scale responsibly. Our Advantages: Multi-AZ Redundancy: Ensure business continuity with our robust multi-AZ redundancy. Smooth Developer Experience: Streamline your development process with a user-friendly environment. Renewable Energy Data Centers: Contribute to a sustainable future by hosting your applications in data centers powered solely by renewable energy. Native Tools for Multi-Cloud: Seamlessly manage and optimize your multi-cloud architectures with our native tools. Choose us, Choose Innovation: We're not just a cloud provider; we are your partner in innovation. Choose us for the freedom to decide where your data resides, the flexibility to tailor your architecture to your business, and the responsibility to scale in an environmentally conscious manner.

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