Support Channel/ Sr. Key Account Manager in managing day-to-day customer relationships and ensuring strong collaboration with assigned key accounts.
Assist in developing customer-specific business plans, including sales targets, promotional programs, trade terms, and pricing strategies.
Track and analyze sell-in, sell-out, and market share performance; identify risks and opportunities and recommend actions accordingly.
Coordinate with cross-functional teams (Marketing, Supply Chain, Finance, Trade Marketing) to ensure flawless execution of promotions, launches, and in-store activities.
Monitor customer P&L and support the preparation of sales forecasts, budget planning, and monthly business reviews.
Work with Trade Marketing to execute channel strategies and shopper programs in key accounts.
Ensure timely setup of promotions, product listings, planograms, and merchandising activities.
Track and evaluate promotional effectiveness and support continuous improvement.
Support negotiation preparation by compiling data, insights, and documentation for annual business agreements or quarterly reviews.
Manage operational processes such as order coordination, on-shelf availability follow-up, issue resolution (pricing, delivery, claims), and customer system management.
Maintain up-to-date account information in internal systems and regularly update sales dashboards.
Bachelor’s degree in Business, Marketing, or a related field.
3–5 years of experience in FMCG sales, trade marketing, or key account support roles. Experience with major retailers in Taiwan (e.g., PX Mart, Carrefour, Watsons, Cosmed, 7‑Eleven) is a plus.
Skills Required
- Bachelor's degree in Business, Marketing, or a related field
- 3-5 years of experience in FMCG sales, trade marketing, or key account support roles
- Experience with major retailers in Taiwan is a plus
What We Do
Kimberly-Clark makes the essentials for a better life with well-known brands that matter every day – at home, school, work and on the go. Throughout our 148 years, we have challenged conventional wisdom to innovate products that better meet the needs of consumers. We have created new categories with top brands like Kleenex®, and redefined categories with Huggies® and U by Kotex®. While growing our $18+ billion global business, we help build careers through collaborative teams that push boundaries and endless opportunities to work with some of the world’s most recognized brands. Our 43,000 employees are changing the world for the better, too, generously giving back to communities and causes around the globe. If innovative thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
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