Asset Management - Client Platform & Controls - Associate

Job Description
J.P. Morgan Asset Management is a leading asset manager of choice for institutions, financial intermediaries and individual investors, worldwide. With a heritage of more than two centuries, a broad range of core and alternative strategies, and investment professionals operating in every major world market, we offer investment experience and insight that few other firms can match. Client Platform & Controls team is a key player within APAC Client Services (CS). We are on a mission to drive business development and ensure top-notch control oversight across Taiwan, Hong Kong, China, Australia, Singapore, and Japan.
As an Associate in Client Platform & Controls team, you'll collaborate with a diverse network of stakeholders to deliver cutting-edge solutions and maintain a robust control framework that sets industry standards.
Job responsibilities:

• Identify and bridge control gaps in client onboarding and servicing activities. Collaborate with stakeholders to craft and execute effective remediation plans.
• Serve as the ambassador for client experience during incident resolution and business changes. Coordinate impactful client communication strategies with CS.
• Gather and analyze client servicing data to create insightful dashboards that inform management decisions.
• Collaborate with local and global stakeholders to support agile projects, including digitalization, business process revamps, and control framework reviews.
• Work closely with Legal and Compliance to assess client impacts from regulatory changes, ensuring seamless adaptation.
• Conduct periodic control testing on CS processes, procedures, and documentation to uphold our high standards.
• Act as the primary contact for audit requests and compliance testing, representing APAC CS with confidence and expertise.

Required qualifications, capabilities, and skills :

• A solid understanding of Asset Management and/or related financial services industries.
• Thrive in ambiguity, meet strict timelines, and handle demanding situations with ease.
• Strong analytical skills with the ability to solve complex problems and demonstrate sound control acumen.
• Confidently address and articulate critical risks and issues.
• Highly accurate with a keen eye for detail.
• Proficient in MS Excel and PowerPoint.
• Fluent in Mandarin and English, both written and verbal.
• Possess or be ready to obtain a SITCA License, Senior Brokerage License, Trust License, or equivalent

Preferred qualifications, capabilities, and skills :

• Knowledge of data analytical tools, Python, and AI is a plus.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.