Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.MISSIONS & RESPONSIBILITIES
-Promotes and sells a dedicated portfolio for potential opportunities
-Takes in orders (sales function), through actions ranging from pre-sales in cooperation with the KAMs/CDs and Business Development teams, up to the end stages of sales finalization;
-In charge of summarizing and monitoring sales forecasts;
-Promotes and sells a dedicated portfolio. Manages the overall sale process including, change requests and partners;
-Runs sales teams and ensures that the necessary interaction takes place with the Countries, in particular through Opportunity pipeline Reviews, Sitcom meetings and Business Forums;
-Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer, working in conjunction with the KAM or CD;
-Ensures customer satisfaction in cooperation with the KAM, through appropriate initiatives, addressing problems and complaints on a case-by-case basis;
-Captures information on aspects such as risks & opportunities, marketing and sales to share in the Unit ( incl. with Bid/project teams), develops awareness of customer environment
-Manages the team including the ability to anticipate forecast ….
-Able to successfully negotiate the terms of an agreement and close sales in line with expectations
DECISIONS OWNED / KEY DELIVERABLES
-Mandate of the gate (=head of sales, decision co-owned)
-OI target proposal
-Gate 1 (When no CL)
-Executive Summary
-Commercial strategy
KEY INTERACTIONS
-Account Team
-Bids and Capture teams
-Sales Operations
-Finance
-Quality & Customer Satisfaction
-Legal
-BL Stakeholders
SKILLS & EXPERIENCE REQUIRED
-Listening, empathy
-Ability to adapt the offer to customer needs
-Resilience
-Negotiation
-Closing skills
KPIs
-OI
-GMOI & AGM
-Pipeline accuracy
-Pipeline growth on sales perimeter (BD KPI as well)
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
Skills Required
- Experience in business development and sales for cybersecurity/digital identity solutions
- Proven ability to lead and manage sales teams and coordinate cross-functional stakeholders
- Experience summarizing and monitoring sales forecasts and pipeline management
- Strong negotiation and deal-closing skills
- Customer engagement and satisfaction management, including addressing issues and complaints
- Ability to define commercial strategy and support sales approach for projects/customers
- Listening, empathy, adaptability to customer needs, and resilience
- Experience working with bids, capture, finance, legal, and sales operations teams
Thales Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.
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Retirement Support — Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
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Leave & Time Off Breadth — Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
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Flexible Benefits — Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.
Thales Insights
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
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