Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
At SHI International, the engineer serves as a subject matter expert in SIEM platform engineering, including log source onboarding, detection and correlation rule development, content management, performance tuning, and integration with the broader security operations ecosystem such as SOAR, EDR/XDR, threat intelligence, and ticketing platforms. The role also includes contributing to the development and delivery of security services offerings based on customer needs.
This is a remote position that may be required to reside in the Central or Northeast region of the US as required for business needs and as determined by SHI management.
Role Description
Collaborate with account teams to evaluate and understand customers' cybersecurity technologies and needs.
Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve.
Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training.
Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape
Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills
Developing collateral to assist with cybersecurity sales engagements
Developing use cases in the SHI lab to support sales engagements
Behaviors and Competencies
Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
Skill Level Requirements
Experience working in identity management and security solutions.
Deep technical identity governance and security knowledge, including but not limited to Security Operations, SIEM, SOAR, TIP, Dark Web scanning, CLM/PKI, and BAS controls.
Excellent presentation skills, including the ability to run demos on security operations products
Outstanding written and verbal communication.
Attention to detail, organization, and follow-up skills
Initiative to research and resolve problems with a positive attitude
Exceptional relationship-building acumen with a passion for technology
Strong documentation skills to include system/network diagrams and presentations
General understanding of security frameworks such as NIST, HITRUST, and CIS.
Expert technical knowledge of security solutions
Preferred Certifications: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or Relevant Professional certifications in Cyber Security OEMs
Other Requirements
Completed Bachelor’s Degree or relevant work experience required
3-5 years of experience in a similar role
5+ years experience in a technical cybersecurity role
3+ years experience in Security Pre-Sales Consulting
Ability to travel to SHI, Partner, and Customer Events
The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- 3-5 years of experience in a similar role
- 5+ years experience in a technical cybersecurity role
- 3+ years experience in Security Pre-Sales Consulting
- Completed Bachelor's Degree or relevant work experience
- Preferred Certifications: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
