Art Director, Advisors Creative Desk

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Art Director, Advisors Creative Desk
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Art Director, Advisors Creative Desk
Overview
The Services team is a key differentiator for Mastercard, providing the
cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.
The Advisors Creative Desk ("ACD") sits within Services organization and is responsible for ideating & creating engaging, forward-thinking and creative marketing solutions for Mastercard clients, delivering the complete suite of services a full-service agency can offer.
Role
The English-Speaking Art Director will be part of the growing creative team based in Istanbul, working across the EEMEA region (Eastern Europe, Middle East & Africa). The role will focus on bringing powerful ideas to life through design, brand storytelling, and visual craft.
This position collaborates closely with creative team, project managers, and Mastercard Services team to deliver high-quality creative work that aligns with Mastercard's global standards while resonating locally with diversified regions.
Key Responsibilities
Translate strategic and creative briefs into visually compelling ideas and campaign executions.
Develop creative concepts and design systems across integrated marketing campaigns.
Create high-quality visual assets for digital, social, CRM, experiential, and presentation-based communications.
Collaborate with writers, strategists, project managers, and marketing stakeholders throughout the creative process.
Adapt and localize regional and global campaigns for diverse markets while maintaining creative excellence.
Present creative work confidently, articulating design rationale and creative thinking.
Maintain the highest standards of visual craft, typography, layout, storytelling, and brand consistency.
Contribute to ideation sessions and proactively bring new creative opportunities to the team.
Balance multiple projects and priorities in a fast-paced, multi-market environment.
Qualifications & Experience
Minimum 5 years of experience as an Art Director or Designer within a creative, advertising, or branding environment.
Agency background is required.
Experience within a global network agency (WPP, Publicis Groupe, Omnicom, Interpublic, Dentsu, Havas, etc.) is strongly preferred.
Experience working on financial services, payments, banking, fintech, travel, airline, hospitality, lifestyle, telecom, or other related consumer-facing brands is highly preferred.
Demonstrated experience creating campaigns for regional or global brands across multiple markets.
Strong portfolio showcasing conceptual thinking, visual excellence, and integrated campaign development.
Expert knowledge of Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.
Experience with After Effects and motion design is a plus.
Figma proficiency is a plus.
Strong understanding of branding, visual systems, design principles, typography, and digital-first communications.
Excellent presentation and communication skills.
Advanced written and spoken English.
Collaborative mindset with the ability to work effectively across cultures, time zones, and disciplines.
Strong organizational skills and the ability to manage multiple deadlines simultaneously.
Why join ACD?
Be part of a growing department with high potential and visibility across Mastercard's global marketing ecosystem.
Work on high-profile regional and international projects, including presenting ideas to top-tier banks and financial institutions across the EEMEA region.
Collaborate with a diverse, multi-hub creative team that values innovation, storytelling, and cultural relevance.
Contribute to creative solutions that connect people, brands, and ideas, backed by the financial power and influence of Mastercard.
Thrive in a supportive environment that encourages bold thinking and pushes the best ideas forward.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.