Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market. We are looking for Business Development Manager to join our dynamic sales team in Arrow ECS (https://www.arrow.com/globalecs/).
Role Overview: As an ArrowSphere Success Manager for the UK market, you will play a pivotal role in helping partners manage their cloud spend and activity through the ArrowSphere platform. This is an operational role focused on delivering exceptional customer experience and providing deep operational understanding of the ArrowSphere platform. You will support Partner Development Managers (PDMs) in managing their partners and ensuring seamless delivery of services.
Key Responsibilities:
• Provide exceptional customer experience to partners using the ArrowSphere
platform.
• Assist partners in managing their cloud spend on the ArrowSphere platform.
• Collaborate with internal teams to ensure seamless delivery of services
• Demonstrate a deep understanding of the ArrowSphere platform and its
functionalities.
• Support Partner Development Managers (PDMs) in managing the
ArrowSphere platform partners and delivering services.
• Provide training and support to partners to enhance their knowledge of the
ArrowSphere platform.
• Offering an investigative approach to all customer enquiries, ensuring
customer satisfaction and resolution is provided
Cultural Values:
• Creativity: Innovate and think outside the box to provide unique solutions.
• Loyalty: Build and maintain strong, loyal relationships with partners.
• Ownership: Take responsibility for your work and drive initiatives to
completion.
• Unity: Collaborate effectively with team members to achieve common
goals.
• Dedication: Show commitment and dedication to your role and the success
of the team.
Essential Experience:
• Proven track record in customer service and relationship management
within the IT industry.
• In-depth knowledge of cloud solutions and services, including IaaS, PaaS,
and SaaS.
• Experience in managing and optimizing cloud spend for partners.
• Strong operational understanding of cloud platforms and tools.
• English advanced level required.
Preferred Experience:
• Experience working with major cloud vendors such as Microsoft or AWS.
• Understanding of industry trends and the competitive landscape in the cloud
computing market.
Qualifications:
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
What We Offer:
• Competitive compensation
• Supportive work environment with flat structures.
• Professional and personal development opportunities.
Equal Opportunity:
Arrow is an equal opportunity employer committed to a diverse and inclusive
workplace
#LI-JC1
Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Business SupportSkills Required
- Proven track record in customer service and relationship management within the IT industry
- In-depth knowledge of cloud solutions and services (IaaS, PaaS, SaaS)
- Experience in managing and optimizing cloud spend for partners
- Strong operational understanding of cloud platforms and tools
- Advanced level English
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving skills and attention to detail
- Experience working with major cloud vendors such as Microsoft or AWS
- Understanding of industry trends and the competitive landscape in cloud computing
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
-
Affordable Benefits — Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
-
Parental & Family Support — New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
-
Leave & Time Off Breadth — Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
Gallery
