Area Supervisor

Location: Assigned area in any of our operating regions in Kenya 
Department: Operations
Reports To: Regional Manager
Direct Reports: PDA, AOO & Kitchen Manager within the assigned region
Job Type: Fixed-term contract
Working Model: On-site, 5 days a week
Travel Requirements: Travel to assigned field sites, kitchens, and operational locations is required. 
About Food4Education
Hungry kids can’t learn or grow.
Food4Education is an award-winning, locally rooted, and African-led solution to end classroom hunger. Building on more than a decade of learning by doing, we’re powering a new school feeding industry and sharing our blueprint to scale sustainable, nutritious, and affordable school feeding programs across Africa.
Today, we serve over 700,000 kids DAILY in Kenya. But every day, we deliver more than a meal – improving nutrition and education outcomes for children while also creating jobs and opportunities for whole communities.
We are an experienced and trusted non-profit partner that operates with the excellence of a global business, reinvesting the value we create into local economies. 
To learn more, please visit www.food4education.org  
Our Values
At Food for Education, our values are guiding principles that provide us with purpose and direction and set the tone for our interactions with all stakeholders:

• Build with excellence and curiosity - We’re not afraid to try new things and iterate as much as we can to find the best and most efficient way to get results; 
• Be the change you seek - We acknowledge that continuous improvement is a shared responsibility; 
• We do what we say; and say what we do - We embrace an ownership mentality;
• Ask why; and commit - Share openly and question respectfully, and commit fully. When we understand the why, we are able to work with a purpose.

About the Role
What if you could lead an entire area within a region, bringing kitchens, schools and teams together to deliver safe, reliable and impactful service to thousands of learners? 
As an Area Supervisor, you will own the day-to-day performance of your assigned area, connecting kitchen production, delivery and school consumption to ensure everything works together seamlessly.
You’ll lead teams, solve operational challenges and drive performance across Cost, Production, Delivery, Consumption, Experience, Safety and Controls, turning priorities into results on the ground.
Scope

• Lead one assigned area, covering its kitchens, schools and direct reports.
• Own area performance across all seven operational domains.
• Identify and resolve challenges, ensuring actions have clear owners and are followed through to closure.
• Build safe, consistent and high-performing operations that deliver for learners every day.

This is a hands-on leadership role for someone who enjoys solving problems, developing teams and seeing the direct impact of their work.
KEY RESPONSIBILITIES

1. Own area cost per meal and budget performance; analyse cost and volume variance and agree recovery actions with Finance and the Regional Manager.
2. Own Production and Delivery performance; kitchen readiness, yield, dispatch and OTIF coordinating Area Operation Officers, Kitchen Managers and Logistics to resolve handoff failures.
3. Own Consumption and Experience performance; tapping utilisation, wallet utilisation, feeding consistency and escalation resolution coordinating PDA and school support functions.
4. Maintain Safety and Control standards; ensure critical risks are escalated immediately, and corrective actions are closed with evidence.
5. Resolve competing production and consumption priorities, including conflicting instructions to dual-role Kitchen Officers; arbitrate and escalate where authority sits above area level.
6. Coordinate support-function commitments; Logistics, FS&Q, Supply Chain, Facilities and school support and escalate unresolved constraints to the RM.
7. Coach direct reports, manage their performance, assess staffing coverage and provide reliable area reporting and risk visibility to the RM.

MINIMUM REQUIREMENTS
Education:

• University degree or equivalent

Experience:

• 2-3 Years of demonstrated experience owning end-to-end operations across multiple sites in a high-volume distribution or comparable environment. 
• Track record of integrating cross-functional delivery,  production, logistics, and service, and driving measurable improvement in cost, safety, and service outcomes simultaneously. 
• Experience supervising functional leads, resolving handoff failures, and managing performance across a dispersed team. Familiarity with the Kenyan operating environment is an advantage.

What Success Looks Like

• Kitchen, delivery and schools work as one chain (on-time-in-full 95% or more)
• Cost per meal and budget stay on plan, and you agree on recovery before being asked.
• Learners use the service (tapping above 85%, wallet 75% or more).
• Food safety holds across your area (100% pass, zero tolerance).
• You settle priority clashes fast, and the PDA, AOO and Kitchen Manager know whose call it is.
• Escalations close on time (90% within 48 hours).
• 95% Corrective actions close with evidence by the due date.
• Your team meets its targets and has cover.
• The Regional Manager is never surprised.

What is in it for you?
We have a strong culture of constant learning and we invest in developing our people. You will have weekly check-ins with your manager, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You will have the opportunity to shape a growing organization and build a rewarding, long-term career.
Join Us
To apply, please submit your updated CV and answer the application questions listed. All applicants will receive communication on the outcome of their application, regardless of outcome..
We are committed to building an inclusive workplace where diverse perspectives are valued and people are supported to do their best work. We welcome applications from candidates of all backgrounds and lived experiences and make employment decisions based on merit, potential, and alignment with our values.