The Role
Leads residential new-home sales across multiple communities by setting sales strategies, managing performance, recruiting and coaching sales representatives, monitoring KPIs and forecasts, analyzing market conditions, and optimizing pricing, incentives, inventory, and marketing efforts. Builds relationships with Realtors, lenders, title partners, and internal departments while overseeing contracts, mortgage progress, customer concerns, and closing readiness. Ensures model-home standards, CRM accuracy, staffing coverage, regulatory compliance, and achievement of revenue and closing goals.
Summary Generated by Built In
Who is Hartizen Homes?
Hartizen Homes is a residential construction company based in Orlando, FL with multiple communities. Innovation and comfort are the core features of each Hartizen design. Our homes highlight versatile living spaces, premium quality materials and state-of-the-art technology. We focus on spaces that inspire, smart home technology, energy efficiency, and quality guaranteed. Creating an atmosphere of excellence and exceeding a homebuyer’s expectations are just a part of our culture.
Why Hartizen?
At Hartizen, we put the needs of our customers and our employees at the heart of our business. Our mission is to deliver the highest quality homes and create lasting relationships with our customers, all while focusing on the success and well-being of our employees.
Who Are We Looking For?
If you have the desire and drive to reach your full leadership potential, and the heart to serve others, then we encourage you to explore Hartizen Homes.
Primary Responsibilities
- Develop and execute sales strategies to achieve sales, revenue, and closing goals.
- Establish clear performance expectations and hold Sales Representatives accountable for results and required activities.
- Monitor traffic, appointments, lead response, conversion rates, sales pace, cancellations, inventory, backlog, and other key performance indicators.
- Identify performance gaps and implement timely coaching, development, or corrective-action plans.
- Recruit, onboard, train, coach, and develop a high-performing sales team.
- Conduct regular model visits, sales meetings, one-on-one coaching sessions, role-playing, and performance reviews.
- Ensure appropriate staffing and model-home coverage, including weekends, holidays, special events, and employee absences.
- Analyze market conditions, buyer feedback, competitive pricing, product offerings, incentives, and financing programs.
- Recommend adjustments to pricing, premiums, incentives, product positioning, and inventory strategies.
- Maintain accurate sales forecasts and communicate risks, opportunities, and recommended actions to division leadership.
- Ensure all leads, appointments, activities, and customer communications are entered accurately and promptly into the CRM.
- Monitor lead response times, follow-up quality, prospect ratings, activity completion, and progression through the sales pipeline.
- Partner with the Marketing team to support community-specific campaigns, promotions, events, Realtor outreach, and lead-generation initiatives.
- Review marketing campaign performance, lead sources, and conversion trends to improve sales effectiveness.
- Ensure model homes, sales centers, signage, collateral, digital content, and community presentations meet company and brand standards.
- Build and maintain productive relationships with Realtors, preferred lenders, title partners, and other industry professionals.
- Monitor and review contract execution, mortgage progress, contingencies, cancellations, and closing readiness.
- Assist with the resolution of escalated customer concerns related to the sales process.
- Collaborate with Production, Marketing, Finance, and other departments to remove obstacles and provide seamless customer experience from contract through closing.
- Assist with the development and management of sales budgets and provide sales-related input for community marketing expenditures.
- Stay informed of market trends, fair-housing requirements, real estate regulations, and industry best practices.
- Perform other duties as assigned in support of division and company objectives.
Position Requirements
- Bachelor’s degree in Business, Sales, Marketing, Real Estate, or a related field preferred.
- Five or more years of new-home sales, residential real estate, or related sales experience preferred.
- Two or more years of sales leadership, coaching, or management experience preferred.
- Residential homebuilding experience strongly preferred.
- Demonstrated success achieving sales goals and improving individual or team performance.
- Leadership, coaching, negotiation, and performance-management skills.
- New-home sales, contract, mortgage financing, construction process, and closing knowledge.
- Sales forecasting, data analysis, and action planning.
- Customer-service and conflict-resolution skills.
- Active real estate license required.
- Valid driver’s license and reliable transportation required.
Benefits and Perks
- Work schedule includes weekend and holiday coverage with days off during the week.
- Paid Time Off – Credited to You 100% Upfront
- Paid Holidays
- Medical / Dental / Vision Coverage including High Deductible Health Plan
- Welcome Box
- 401K with a Company Match
- Business Attire Dress Code
- Paid Time Off for Community Team Service Events
- Voluntary Short-Term / Long-Term Disability
- Employee Assistance Program
- Paid Bonding and Recovery Leave
- Employee events such as lunches and outings to foster a positive work environment
At Hartizen Homes, we believe that work should be more rewarding than just a paycheck. Our focus is on the employees and their desire to grow as a leader and contribute to the growth and vision of the company. Our company develops leaders and empowers staff to use their gifts to impact the world through service – to our co-workers, to our clients, and to our communities. We subscribe to the mission “finding purpose through serving others,” so if this speaks to you, let's connect!
Hartizen Homes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.
Skills Required
- Bachelor's degree in Business, Sales, Marketing, Real Estate, or a related field
- Five or more years of new-home sales, residential real estate, or related sales experience
- Two or more years of sales leadership, coaching, or management experience
- Residential homebuilding experience
- Demonstrated success achieving sales goals and improving individual or team performance
- Leadership, coaching, negotiation, and performance-management skills
- Knowledge of new-home sales, contracts, mortgage financing, construction processes, and closings
- Sales forecasting, data analysis, and action-planning skills
- Customer-service and conflict-resolution skills
- Active real estate license
- Valid driver's license and reliable transportation
- Ability to work weekends, holidays, and special events
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The Company
What We Do
Hartizen Homes is an Orlando-based homebuilder dedicated to creating beautiful new construction single-family homes and townhomes across the Greater Orlando area. Focused on quality craftsmanship and a culture of care, the company's mission is to build sustainable residences that meet the diverse needs of modern families, all while giving back 10% of its annual profits to local causes that strengthen the community.









