The Role
Manages network operations and telecom infrastructure projects across a designated area. Responsibilities include fiber and network upgrades, FTTH migration, railway crossing approvals, partner and OEM performance, network KPI delivery, customer link testing, project scheduling, cost control, quality inspections, and operational sustenance. The role also oversees service delivery, network access, records, reporting, and OPEX-saving initiatives while ensuring engineering, safety, and industry standards are followed.
Summary Generated by Built In
Area Manager is responsible for timely & cost-effective Network related Projects & Network Operations within the designated area in the cluster.
Major responsibilities include:
- Network operations for better & improved customer experience
- RoW from local government authorities - DN for more than 250 mtr / official cases, Refund of SD/ BG on work completion
- Renewal of existing crossings & apply New with respective Railway Division in the designated area
- Integration of Fibre- OSP & IBD into the network
- Deliver Network upgrades & network related changes in timely manner
- Deliver Network Projects related to Infra, transport, core, access upgrades, ring-splitting, sustenance, Tech refresh, Fiber rollout- greenfield, G2 to G1, Fiber pair readiness in existing network, GPON, L2 switch rollout
- Partner Performance management of Network Operations & Project (OSP, ISP, Infra & SD)
- Network OEM partner performance
- Responsible for Network KPIs in respective areas (OSP, ISP, SD, Infra)
- Providing inputs related to network challenges in their respective area
- Propose network sustenance requirements in the designated area
- Network location access for TP provider/CPO team for customer link termination at the FAT outside the shelter/site.
- Responsible for TP to Own media, Copper to FTTH migration
- Node bypass for asset retrieval
- Drive opex saving projects
- Responsible for customer delivery and testing within TTL PoP.
The aspirant for Area Manager – Ops & Network Project role must have in-depth understanding about the Network & Project deliverables to deliver the same with the partners.
MS & Other Partners Project Management, NW Ops & Maintenance Necessary Preferred- In depth Knowledge of Project / Plans.
- Adheres to the industry standards.
- Assumes full responsibility for the safety and security of the team.
- Determines the scope, budget, and schedules for customer service delivery existing and new projects.
- Submits weekly project status reports to the reporting managers.
- Delivers within the stipulated time.
- Follows engineering standards and work as per market engineering specifications.
- Maintains records of all projects
- Inspects deployments of customer deliveries as per the quality standards
Working experience with prominent telecom operators for Estate management, Service Delivery & Assurance B.E./B.Tech (Telecom/Communication/Instrumental)
8 to 10 Years in service delivery & assurance
- Positive thinking
- Willingness to work in a competitive environment.
- Team player
- Good listener
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
Skills Required
- B.E. or B.Tech degree in Telecommunications, Communication, or Instrumentation
- 8 to 10 years of experience in service delivery and assurance
- In-depth knowledge of network projects and project plans
- Knowledge of network operations, maintenance, and project deliverables
- Ability to determine project scope, budgets, schedules, and customer service delivery plans
- Ability to submit project status reports and maintain project records
- Ability to deliver projects within stipulated timelines
- Knowledge of engineering standards and market engineering specifications
- Ability to inspect customer deployments according to quality standards
- Ability to ensure team safety and security
- Experience working with prominent telecom operators in estate management, service delivery, and assurance
- Positive attitude and willingness to work in a competitive environment
- Teamwork and active listening skills
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The Company
What We Do
Tata Tele Business Services (TTBS), a part of the Tata Group, is a leading provider of Smart Digital Solutions and ICT services for India's Small and Medium Enterprises (SMEs). It offers a comprehensive suite of solutions, including connectivity, collaboration, cloud, security, and IoT, empowering businesses to connect and grow in a digital-first world through cutting-edge technology.
