Area Manager, Homes

Posted 5 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Software • Travel
The Role
Lead Agoda Homes’ Malaysia market strategy, supply growth, partner relationships, and commercial profitability. Manage and develop teams, acquire and optimize non-hotel accommodation supply, establish KPIs, negotiate with key partners, identify strategic opportunities through data analysis, and communicate recommendations to internal and external stakeholders. The role is based in Bangkok and collaborates with regional and central teams.
Summary Generated by Built In

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  


Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.


No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.


Get to Know Our Team   

Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers.   

The Opportunity   

This role is responsible for expanding the supply of non-hotel accommodations in Malaysia, strengthening partner relationships, and improving the quality of Homes supply. The ideal Area Manager, Homes Supply has experience in the homes, hotel, or travel industry—especially online travel —and will manage accommodation partners to unlock opportunities for mutual business growth.   

The role includes sourcing and acquiring new supply, maintaining and optimizing existing relationships, and combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in Malaysia market, including ensuring we obtain the best prices and availability for our customers.   

This position is based in our Bangkok office. You will work closely with colleagues across regional and central teams, including counterparts within your respecting countries.   

In this role, you will be responsible for:  

  • Lead the implementation of Homes market strategy in Malaysia. 

  • Lead, inspire, coach and develop teams to grow our local business.  

  • Implement strategies with Homes partners to enhance productivity and opportunities to maintain a competitive advantage.  

  • Deliver on country commercial and profitability targets. 

  • Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities.  

  • Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners.  

  • Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. 

  

Please note that responsibilities may evolve based on business needs.   

What You’ll Need to Succeed:   

  • More than 7 years of professional experience in commercial roles, business development, or general management. 

  • Fluency in English and Chinese is required; proficiency in Malay is a plus. 

  • Proven leadership skills, with the ability to lead a team and collaborate effectively as a team member. 

  • A track record of mentoring and building results-oriented, solutions-focused teams, fostering strong collaboration and long-term partner relationships. 

  • Strong numerical and analytical skills, with keen attention to detail. 

  • Excellent communication skills, with the ability to articulate direction, value propositions, and recommended solutions to external partners and internal stakeholders. 

  • A curious mindset and the ability to adapt to change. 

  • Creativity, innovation, and a professional get-it-done attitude. 

  • Experience in e-commerce, online businesses, or technology is preferred; a consulting background is a plus. 


Equal Opportunity Employer 

Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. 

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes. 

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. 


 


 Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda
  • Agoda Careers https://careersatagoda.com
  • Facebook https://www.facebook.com/agodacareers/
  • LinkedIn https://www.linkedin.com/company/agoda
  • YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills Required

  • More than 7 years of professional experience in commercial roles, business development, or general management
  • Fluency in English and Chinese
  • Proficiency in Malay
  • Proven leadership skills and ability to lead and collaborate effectively
  • Experience mentoring and building results-oriented, solutions-focused teams
  • Strong numerical and analytical skills with attention to detail
  • Excellent communication skills with internal stakeholders and external partners
  • Ability to adapt to change
  • Creativity, innovation, and a professional get-it-done attitude
  • Experience in e-commerce, online businesses, or technology
  • Consulting background

Agoda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agoda and has not been reviewed or approved by Agoda.

  • Flexible Benefits — Flexible allowances like “Agoda Choice” are presented as customizable for health, learning, travel, fitness, or wellness, which can increase perceived value beyond base pay. Reimbursement-style options are also described as usable for a wide range of personal needs, from training to wellness expenses.
  • Healthcare Strength — Health-related coverage is described as comprehensive, including medical and life insurance and, in some places, dental and vision. Mental-health and support resources such as an Employee Assistance Program and unlimited Headspace access are also highlighted.
  • Wellbeing & Lifestyle Benefits — Hybrid/remote arrangements and a work-from-anywhere style program are positioned as benefits that support work-life balance. Travel-related perks such as employee discounts and automatic Platinum membership add lifestyle value for employees who use the platform.

Agoda Insights

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The Company
HQ: Singapore
9,211 Employees
Year Founded: 2005

What We Do

Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,900,000 properties worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers. Agoda employs over 7,000 professionals from 90 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. For properties seeking partnership with Agoda, visit https://connect.agoda.com

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