We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Area HR Manager plays a critical role in driving strategic HR initiatives across a designated region. This role partners closely with VP/GM's, Area Leadership, and the broader HRBP team to deliver high-impact people strategies, ensure compliance, and foster a high-performance culture. The ideal candidate will bring a proactive, solutions-oriented mindset and thrive in a fast-paced, dynamic environment.
Responsibilities
- Serve as a strategic HR advisor to area leadership, providing guidance on organizational design, performance management, and change initiatives.
- Conduct monthly HR business reviews with VP/GM's to assess people metrics, talent gaps, and action plans.
- Lead year-end performance management processes, including goal setting and calibrations below Director level.
- Support talent identification, succession planning, and development efforts across the area.
- Drive performance improvement initiatives for underperformers, including development and follow-up on performance improvement plans.
- Manage open roles within the area, including job postings, candidate screening, interview coordination, and collaboration with Talent Acquisition.
- Maintain HRIS data accuracy and ensure timely updates for hires, terminations, transfers, and compensation changes.
- Handle day-to-day HR transactions and employee inquiries with a strong service orientation.
- Integrate Area HR Managers (AHRMs) into the HRBP team to streamline support and reduce VP/GM-led HR touchpoints.
- Partner with the Sr. Director HRBP Consumer to enhance communication channels between VP/GMs, HRBP team, and Area leadership.
- May be deployed to different parts of the business in partnership with HRBP leaders to assist with strategic projects, initiatives, and launches.
- Connect with Labor Lead-related to training and awareness initiatives to promote compliance and best practices.
- Assist with organizational restructures and change management efforts in collaboration with HRBPs.
- Ensure compliance with local labor laws and company policies, escalating risks as appropriate.
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Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification (e.g., SHRM-SCP, SPHR) preferred.
- 5+ years of HR generalist or HRBP experience required; prior exposure to regional or area-based HR roles is desirable.
- Strong understanding of local labor laws and regulatory requirements.
- Excellent communication, relationship-building, and influencing skills, particularly with senior leaders.
- Demonstrated experience in change management, organizational design, and performance management.
- Strong data analytics capability with the ability to translate metrics into actionable plans.
- Proficiency with HRIS systems, data integrity, and reporting.
- Proven ability to manage HR operations with a service-oriented approach.
- This role requires travel within the NY tri-state area.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $102,816.00 - $168,912.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty
What the Team is Saying
What We Do
We Make a Difference Because We Are the Difference!
At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers
We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide.
From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
