Architect/Principal Engineer, Unified Communications

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Note: By applying to the Architect/Principal Member of Staff, Unified Communications posting, recruiters and hiring managers across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
Join our dynamic team at Salesforce and make a real impact with your code! We’re looking for passionate individuals who want to shape the future of our products and deliver exceptional experiences to our customers. Join our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together!
We adopt the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves.
We believe that autonomous teams with the freedom to make decisions will empower individuals, products, companies, and customers to thrive.
Your Impact:
Our ideal candidate is passionate about crafting a new product to serve thousands of enterprise customers by using innovative technology and aiming for the best quality and throughput.
As part of this role, you will:

• Architect, design, implement, test and deliver highly scalable enterprise grade digital engagement platform from the ground up.
• Master our development process, culture and code base, then improve it
• Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers
• Mentor others in development technologies, tools, and processes
• Present your own designs to internal/external groups and review designs of others
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Required Skills:

• 10+ years of professional software development experience in implementing and operating enterprise software stack at scale
• Deep domain knowledge of OSI level 3-5 is required
• Deep knowledge of object oriented programming and experience with at least one object oriented programming language (Java, Javascript, C++, C#, Ruby, Python)
• Deep domain knowledge with WebRTC, SIP, and other telephony layer protocols and technology
• Proficiency in build/deployment pipeline and infrastructure as code framework such as terraform
• Proven understanding in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.)
• Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax
• Validated understanding of Database technologies such as SQL, PL/SQL and relational database schema design
• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
• A related technical degree required

Preferred Skills:

• Experience building highly scalable enterprise telephony systems in the past
• Experience with Agile software development and test-driven development
• Track record of being a top performer in current and past roles
• BS/MS in Computer Science, Computer Engineering or related field

Benefits & Perks:
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
Salesforce Information:
Check out our Salesforce Engineering Site.
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $204,400 to $341,900.

For California-based roles, the base salary hiring range for this position is $223,000 to $372,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.