Archer System Administrator

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [email protected] and every reasonable effort will be made to accommodate your needs in a timely manner.

Job SummaryThe Archer Administrator will be responsible for day-to-day Archer operations, creating documentation and providing end-user support. The Archer Administrator will support the Archer (SaaS) development and implementation for the credit union. They will work directly within the Archer application, supporting the administration, maintenance and ongoing development of the platform.

Job Description

LOCATION

Mountain America Center - Hybrid:

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

Full Time

To be effective, an individual must be able to perform each job duty successfully.

• Day-to-day technical administration of the Archer platform
• Manage upgrades and patching across all Archer environments
• Manage and facilitate all changes to Dev, UAT, and Production environment
• Work with business units to upload and maintain Archer.  Perform revisions as necessary
• Maintain Archer procedure documentation
• Creation and refinement of reporting and documentation for change requests
• Assist in preparation of formal documentation, including requirements specifications, system design documents, use case, and other operations manuals
• Creation of dashboards and additional mapping for new or revised policies, standards and controls
• Provide administrative support to module owners
• Provide support when production issues occur
• Manage internal ticket queue for Archer break/fix incidents
• Maintains an understanding of all core components of Archer development (i.e., Role/Groups/Record Permissions, Fields/Layouts, Data Driven Events, Advanced Workflow, Notifications, Calculated Fields)
• Install, test and deploy new applications, solutions or modules in Archer
• Review all internal operating policies, programs, and procedures periodically
• Assist Risk Management teams with data and analytics requests from Archer
• Develop and maintain an effective working relationship with business units and management
• Continually look for ways to reduce manual tasks by learning capabilities of Archer
• Utilizes judgment and responsibility in fulfilling department functions using the credit union policies and the hierarchy of decision making
• Performs other duties as assigned

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• 2+ years’ experience with supporting Archer Applications/solutions or hands-on development with the Archer platform
• Experience in the development, maintenance, testing, and support of Archer GRC applications
• Risk management and GRC experience preferred

Education

• Four-year college degree in business, accounting, IT, cybersecurity or similar administration field OR 2 additional years combined experience in a risk management setting.

Licenses, Certifications, Registrations

• Archer Administrator I & II
• GRC, Risk, or related certifications preferred

Managerial Responsibility

N/A

Computer/Office Equipment Skills

• Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
• Experience with analytical and reporting software preferred
• Experience with Archer or another financial institution’s software

Language Skills

• Demonstrated ability to clearly express ideas, methodology, results, and recommendations verbally, in writing and through insightful reports and graphic illustrations
• Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization

Other Skills and Abilities

• Ability to work both autonomously and collaboratively in a fast-paced environment
• Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines
• Adaptive to change, responds positively to altered circumstances or conditions
• Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc.
• Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies
• Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams
• Data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.)
• Experience working in highly regulated environments
• Strong technical, analytical, and interpersonal skills
• Excellent problem solving, research, and follow-up skills

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently. Ability to stand, walk, kneel and crouch occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally

Environmental

There are no unusual environmental factors

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.