The Role
Provide Arabic-language customer support via email, chat, and phone. Understand customer needs, resolve issues, and deliver excellent user experience for a major social-media product. Work nights, collaborate in a multicultural team, and develop product expertise.
Summary Generated by Built In
Atlean World is recruiting Arabic speakers to work in Lisbon, Portugal.
Why a Customer Advisor role is great for your professional and personal development:
- Live in a great city like Lisbon
- Integrate a multicultural environment and meet people from all around the world
- Represent a worldwide brand
- Be able to achieve a great career development in a short period of time
The Job:
- Understand Customers Needs and developing Problem Solving skills
- Provide the best customer experience through Email, Chat or Phone
- Be a specialist in the product/ service for one of the biggest social media platforms on the market.
Requirements
- Fluent Arabic Speaker
- Good in English
- Good computer skills;
- Any kind of previous experience or contact with clients (but not mandatory)
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- EU citizenship or a valid residence card will be required (No Visa support)
- Availability to work on night shifts
Benefits
- Lots of Fun and Life Experience
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Private health insurance after 6 months of contract signature (in addition to the standard insurance).
- Relocation Package:
- Accommodation in one of our Client's company’s shared apartments;
- Free Portuguese lessons, sports activities, and much more!!
Did we mention football tournaments, beach barbecues, surf lessons, and cultural events?
Make it happen!
Skills Required
- Fluent Arabic speaker
- Good English skills
- Good computer skills
- Previous customer contact experience (not mandatory)
- Excellent communication skills
- Good listening and empathy skills
- Good time management skills
- Team spirit and flexibility
- EU citizenship or valid residence card (no visa support)
- Availability to work night shifts
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The Company
What We Do
Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.
