General Purpose
Ensure accuracy and efficiency throughout the region to accounts receivable processes.
Essential Duties
Meet in person and virtual with AR teams regularly and as needed to address questions and issues that arise in these areas.
Ensuring statements are accurately and timely generated based on industry standards.
Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable.
Oversee the collection process to help reduce receivables by improving the timeliness of payments.
Maintain comprehensive working knowledge of payer contracts and ensure that payers are billed according to contract provisions.
Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations.
Assist local leaders in recruiting, selecting, orienting, and managing billing team members.
Monitor compliance of resident trust accounts.
Keep management informed by reviewing and analyzing accounts receivable reports; summarizing information and identifying trends.
Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Teach, train, and work with Office Managers to help achieve goals.
Ability to travel as needed
Supervisory Requirements
Assist with the overall supervision and management of regional accounts receivable staff.
Qualification (Education and/or Experience)
Education and/or Experience 2-year degree in business field (preferred). 3+ years of experience in ALF and/or IL billing It experience with PointCickCare (facility and management console level). Analytical, organizational, communication. written, and interpersonal skills. Knowledge of corporate business management, governmental and private insurance regulations and standards. Excellent computer skıll: including word, excel, and other Ms office programs.
Professional demeanor and ability to manage and train teams.
Detailed-oriented, dependable, and have a strong work ethic.
Physical Demands
Ability to sit for extended periods while working on a computer, reviewing reports, and managing billing operations.
Frequent use of hands and fingers for typing, data entry, and operating standard office equipment.
Ability to communicate effectively in person, by telephone, video conference, and email.
Occasional standing, walking, bending, reaching, and lifting or carrying office materials up to 20 pounds.
Ability to travel periodically to assigned facilities and regional meetings as needed to support accounts receivable operations and team development.
Join PACS: Elevate Healthcare with Us!
PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.
If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!
Join Our Team and Thrive!
At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.
Our Comprehensive Benefits Include
Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
Join us at PACS and take advantage of a workplace that truly values you!
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.
Skills Required
- 2-year degree in business field
- 3+ years of experience in ALF and/or IL billing
- Experience with PointClickCare (facility and management console level)
- Analytical, organizational, communication, written, and interpersonal skills
- Knowledge of corporate business management, governmental and private insurance regulations and standards
- Excellent computer skills including Word, Excel, and other MS Office programs
- Professional demeanor and ability to manage and train teams
- Ability to travel as needed to assigned facilities and regional meetings
- Detail-oriented, dependable, and strong work ethic
- Experience supervising or assisting management of regional accounts receivable staff
What We Do
PACS trains and hires healthcare leaders, and provides a wide array of back-office support services to healthcare facilities, reducing administrative burdens so local leadership and care teams can focus more of their efforts on the care, well-being, and quality of life of their patients. The PACS team consists of 300+ professionals who provide accounting, finance, human resources, payroll, accounts receivable and payable, legal, risk management, information technology and other business advice and support from its headquarters in Farmington, UT, and satellite offices across the United States. PACS provides back-office administrative support to 321 independently-operated healthcare facilities in 17 states.
