Pay: $17.35/hour
Full Time Monday - Friday 8-5pm MT
Overview
AR Recovery specialists on the Collections team are responsible for collecting client payments for delinquent balances in a timely and efficient way. Recovery specialists will work closely with Clients, Account Managers, and Team Leads to collect outstanding balances.
Responsibilities
- Monitor accounts on a daily basis
- Identify outstanding account receivables
- Investigate historical data for debts and bills
- Take actions in order to encourage timely payments
- Process payments and refunds
- Work with the Payments and Resolutions team to resolve billing and credit issues
- Contact clients and discuss their overdue payments
- Update account status records
- Prepare and present reports on collection activities and progress
Qualifications
- Proficient with Microsoft Excel, Word, and 10-Key
- High attention to detail
- Ability to multitask
- Strong verbal and written communication skills
Education and Experience
- HS diploma or equivalent
- 1 year of collections experience preferred
- Knowledge of Microsoft suite preferred
- Knowledge of google suite preferred
Skills Required
- High school diploma or equivalent
- Proficiency with Microsoft Excel
- Proficiency with Microsoft Word
- 10-Key proficiency
- High attention to detail
- Ability to multitask
- Strong verbal and written communication skills
- One year of collections experience
- Knowledge of Microsoft Suite
- Knowledge of Google Suite
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
