About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
Role Purpose:
Reporting to the Transactional Manager the AR / Credit Control Officer will work as part of the Vesta Software Group Finance team.
The role will be responsible for the efficient and timely collection of debtor balances, along with credit checking customers and assisting with aging analysis to support cash flow forecasting.
They will be expected to provide excellent customer service to both external and internal customers, adhering to policies and guidelines set by the department.
The successful candidate will be an integral part of the Vesta Software Group finance team in a high growth organisation and will be responsible for participating in the day-to-day processes of the team.
Key Responsibilities;
This is a multi-faceted role working with multiple software companies where the post holder will be expected (but is not limited) to:
Call and e-mail customers for verification/payment of outstanding invoices for software goods and services.
Make notes of findings in the accounting system for reference
Review aged debt ledgers to identify overdue debt and notify the UK Credit Control Manager / Business of any issues
Provide special focus on the collection of aged (90+) and problematic debt
Work with customers and colleagues for quick resolution of customer queries to facilitate payment
Send out account statements and reminder letters in line with credit control processes / policy
Prepare data for inclusion in weekly debt reports when required
Attend regular AR meetings with businesses
Help to facilitate the resolution of customer queries with the appropriate internal staff
Manage credit referencing and monitor credit limits / payment terms
Prepare cash and aged debt reports
Skills and Experience Required;
Strong numeracy and literacy skills
Must have at least 2 years relevant experience
Excellent IT skills and the confidence to learn new systems
Attention to detail and accuracy
Good written and verbal communication and interpersonal skills
Flexible and hardworking, willing to learn a variety of different tasks
Ability to self-motivate and desire to fulfil your own potential
You will have a strong work ethic and be highly organised and methodical
Solution-focused, with the ability to prioritise and manage multiple tasks
Persistent and resilient under pressure, with a good sense of humour
Desirable Qualifications:
A demonstrated ability to process large quantities of data quickly and effectively
Excellent IT skills including a high level of proficiency in Excel
Experience of Microsoft Dynamics F&O software would be an advantage
Personal Attributes:
Must be a team player
Proactive and solution-oriented mindset.
Strong leadership and team-building skills.
Resilient under pressure with a positive, can-do attitude.
Customer-focused approach with a commitment to service excellence.
Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
Skills Required
- Strong numeracy and literacy skills
- Minimum 2 years relevant experience
- Excellent IT skills and confidence to learn new systems
- Attention to detail and accuracy
- Good written and verbal communication and interpersonal skills
- Flexible and hardworking, willing to learn a variety of tasks
- Ability to self-motivate and desire to fulfil potential
- Strong work ethic; highly organised and methodical
- Solution-focused with ability to prioritise and manage multiple tasks
- Persistent and resilient under pressure
- Ability to process large quantities of data quickly and effectively
- High level of proficiency in Excel
- Experience of Microsoft Dynamics F&O
- Must be a team player
- Proactive and solution-oriented mindset
- Strong leadership and team-building skills
- Customer-focused approach with commitment to service excellence
What We Do
Contour Software is a wholly owned subsidiary of Constellation Software Inc. (CSI), specializing in IT services and consulting. The company provides augmented teams of professional IT staff to support 245 business units within CSI, helping them implement, support, extend, and enhance the mission-critical enterprise systems that power thousands of medium and large businesses and public institutions globally.
