Accounts Receivable – Commercial Collections
$2,000 Signing Bonus
Department: Finance / Collections
About Us
At Arnold Machinery, we believe our people are our greatest asset. No promise of customer satisfaction can be kept without the dedicated professionals who uphold it. As part of the most comprehensive machinery support team in the western U.S., you’ll carry forward our reputation for excellence.
Position Overview
We are seeking an Accounts Receivable – Commercial Collections Specialist to join our team. In this role, you will be responsible for contacting customers with overdue accounts, securing payments, maintaining detailed records, and providing excellent customer service.
Key Responsibilities
- Contact customers via phone to collect outstanding balances
- Record financial status and collection efforts in company systems
- Process payments and deliver to appropriate team members
- Review customer accounts and contracts to resolve payment issues
- Advise customers on repayment strategies
- Resolve disputes and update customer records accordingly
- Apply credit applications and update correspondence
- Perform administrative tasks such as filing, phone handling, and reporting
Preferred Skills & Abilities
- Strong verbal communication and active listening
- Excellent written communication and comprehension
- Time management and organizational skills
- Ariba, Coupa or similar third-party experience
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Analytical thinking and problem-solving
- Adaptability and team collaboration
- Ability to understand and apply basic financial and accounting principles
Qualifications
- 2+ years of B2B (Business-to-Business) Collections experience
- Proficient in Microsoft Office Suite
- Strong attention to detail
- Must be a dependable team player
Benefits
- Paid Sick Leave, Vacation & Holidays
- 100% company-paid medical coverage for associates and their families
- Dental and Vision plans
- 401(k) & Roth plans with company match
- Quarterly and Annual Bonus Programs
- Company Stock awarded after 5 years of service
Additional Information
This job description is not exhaustive and may be updated as needed. Additional tasks may be assigned to support business goals.
Arnold Machinery is an Equal Opportunity Employer
We are committed to creating a diverse environment and are proud to be an equal opportunity, affirmative action, and right-to-work employer. We participate in E-Verify.
Skills Required
- 2+ years of B2B collections experience
- Proficiency in Microsoft Office Suite
- Strong attention to detail
- Dependable team player
- Strong verbal and written communication skills
- Time management and organizational skills
- Ability to understand and apply basic financial and accounting principles
- Ariba, Coupa, or similar third-party experience
What We Do
Arnold Machinery Company is a full-service distributor of heavy machinery, including construction, mining, material handling, and farming equipment. They offer new, used, and rental equipment, along with parts and service, serving clients across the western United States.
