AR and Billing Specialist

Job summary:

The Billing Specialist is responsible for the day-to-day billing and receivable functions within the accounting department, ensuring timely invoicing and collection activities. This role includes following up on past-due accounts, maintaining accurate records and documentation, and updating bill codes and rates. The Billing Specialist also tracks the resident census, inputs data into various databases, and prepares and tracks donation deposits. Additionally, this position serves as a backup for Medicare billing tasks as needed. Strong attention to detail, organizational skills, and effective communication are essential to ensure the accuracy and efficiency of billing operations.

Essential functions of the job:

• Monitor and collect receivables, research and solve payment discrepancies and report delinquent accounts to the accounting director.
• Research resident contracts for accurate billing of temporary and permanent transfers.
• Maintain independent living census.
• Maintain current resident billing information and update as necessary with necessary financial information.
• Input charges, adjustments and resident payments into the accounting system. 
• Verify accuracy of deposit ticket and cash receipts journal.
• Import files from various databases as needed.
• Prepare monthly statements and send them to appropriate parties.
• Close and update accounts receivable monthly.
• Send the ACH file via internet to bank monthly.
• Maintain resident schedule for resident funds as needed.
• Prepare resident donation deposits.
• Utilize established procedures for communicating financial issues with residents and family members and elevate as necessary.
• Research and prepare resident contracts for accurate billing of temporary and permanent transfers, and refund of entrance fees.
• Adhere to accounting practices to ensure that resident information is maintained in accordance with current federal and state regulations and guidelines. 
• Perform other duties  as assigned.

Skills and aptitude required:

• Must be people oriented and like working with the elderly.
• Must be organized and detail oriented.
• Strong organizational skills with the ability to plan and accomplish goals. 
• General knowledge of accounts receivable and standard accounting procedures.
• Knowledge of computerized billing software such as Matrixcare, Sage, etc.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to demonstrate our Core Values: Respect, Integrity, Teamwork and Excellence.
• Medicare billing experience preferred.

Physical requirements:

• May be required to work extended periods of time at computer screens.
• Requires ability to sit for long periods of time.
• Must be able to lift heavy ledgers and large computer printouts.
• Requires reaching above, below and at shoulder level.

Education and experience required:

• Associate degree in accounting or business.
• 2+ of experience with a strong understanding of billing processes, accounts receivable, and accounting software.

General information:   

• Requirements are subject to modification to reasonably accommodate individuals with disabilities. 
• This job description in no way states or implies that these are the only duties to be performed by the
• employee in this position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor.
• Requirements are representative of minimum levels of knowledge, skills, and abilities.  To perform this job successfully, the employee will possess abilities or aptitudes to perform each duty proficiently.
• This does not create an employment contract, implied or otherwise; Lenbrook is an at-will employer.