We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.
Job Description:
This will be a 6 Month contract role.
The role of the Accounts Receivable Analyst is to support the AR functions for shops. Duties and responsibilities include applying payments and adjustments, processing refunds to insurers, monitoring integrations between the management system and the ERP, and managing a shared mailbox by responding to and actioning requests in a timely and professional manner.
Key Job Responsibilities
- Generate and perform mass uploads of incoming ACH payments based on remittance advice notifications from insurers while validating that funds specified were duly received.
- Processing transactions in CCC1 management system on behalf of the business, while ensuring all requests are compliant with established controls and policies.
- Responding to and actioning email inquiries and service tickets in a professional manner within established SLAs.
- Investigate and resolve technical, process, and payment issues raised by operations in a timely and effective manner.
- Collect required documentation and approvals for submitting AR to collections, providing required support as needed.
- Review and process insurer refunds, ensuring all requests comply with established policies and are reconciled against posted receipts.
- Completing of paperwork to set up Boyd Group and Gerber Collision as vendors in customer ERP systems, providing appropriate banking, tax, and address information as required.
- Monitor integrations between CCC1 and Workday, logging all failures and correcting them in relevant systems as required.
Education and/or Experience Required
- Completion of a Post Secondary education or equivalent work experience.
- Experience in accounting, credit, collections, or other receivables or customer service roles would be an asset
- Workday and/or CCC1 management system would be an asset
- Bank reconciliation experience would be an asset.
Required Skills/Abilities
- Strong Excel and Microsoft Office Suite skills
- Easily learn and adapt to new software.
- Communicate effectively with stores, vendors and co-workers
- Self-motivated, takes initiative
- Excellent customer service skills and professionalism
- Proven reliability
- Good team player
Other Requirements
- Ability to work from home and the office
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$18-19 CAD Per Hour
Compensation is commensurate with skill, education and experience.
Top Skills
What We Do
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services
