Aquatics Manager - Lifeguards & Safety

ABOUT US  

The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Thus, we are “For All”. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org.

POSITION SUMMARY

The Aquatics Manager creates a safe and positive atmosphere that welcomes and respects all individuals and promotes safety in accordance with YMCA policies and procedures. Builds positive relationships with members and program participants through effective listening and verbal skills and creatively finds ways to connect them to one another and the Y community. The Aquatics Manager ensures the quality of service and safety of all members and program participants within the pool area.

ESSENTIAL FUNCTIONS

• Lead efforts in recruiting, orientation, and on-site training of new lifeguard staff.
• Coordinate scheduling of all aquatic staff.
• Continually ensure that aquatic staff maintain required certifications and are aware of the expiration dates of their current certifications.
• The ability to assist in or lead all required aquatic staff trainings and meetings.
• Perform and document drop drills and aquatic quick checks for aquatic team as needed.
• Coordinate scheduling of aquatic programming as needed and have fun developing and implementing new aquatics programs.
• Serve as a swim lessons instructor and lifeguard as needed.
• Be able to manage pool rental scheduling, completion of paperwork, and set-up/break down.
• Perform daily office work as needed such as filing, copying, record keeping, and payroll completion.
  • Ensure that all necessary paperwork and forms are available to and accurately completed by the aquatic staff.
• Always champion the YMCA culture, continually provide outstanding customer service, and strive to develop committed participants, staff, and volunteers.
  • Lead by example and work collaboratively with fellow YMCA aquatic staff.
• Initiate communication with aquatics leadership as necessary concerning program problems, personnel conflicts, and member concerns.
• Act as a role model for other staff in terms of preparedness, reactiveness, and performance.
•  Supports service line/department in actively working toward association-level objectives, as measured by identified goals/KPIs
•  Participates in the budgeting process within their service line/department and serves as a good steward of association resources

ABOUT YOU

Qualifications

• Bachelor's degree in human services, social services, business, or equivalent is preferred. Directly relevant work experience will be considered.
• Two or more years of management experience preferably in a YMCA or other nonprofit agency.
• CPR and First Aid certifications required within 30 days of hire.
• Lifeguard Certification required within 30 days of hire.
• Team Leader certification is preferred, or obtain within two years from date of hire.

Knowledge, Skills, & Abilities

• Ability to perform all necessary rescue and survival skills and all lifeguard prerequisite skills.
• Able to communicate verbally with good voice projection and clarity.
• Ability to direct department operations through volunteer development, staff supervision, development and monitoring of branch budget, marketing and public relations, and program development.

PHYSICAL ASPECTS OF THE JOB

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.
• Remain alert without lapses in consciousness for extended periods of time.
• Lift 50+ lbs. from the floor and 200+ lbs. in rescue situations.
• Sit for extended periods of time, including in an elevated chair.
• Ascend and descend ladders.
• Communicate verbally with good voice projection and clarity.
• Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.)
• Observe all areas of the aquatic area, including the pool deck, water surface, and pool bottom
• Ability to stand for long periods of time.
• Bend or stoop to reach various height levels

BENEFITS PACKAGE

Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.

The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.