The Aquatics Coordinator assists in overseeing the daily operation of the Aquatics Department and provides a safe aquatic environment for staff and patrons both in and around the pool. This posting is for multiple positions at various branches in Forsyth County, Jerry Long Family YMCA and Kernersville Family YMCA.
Essential duties and responsibilities include lifeguarding and teaching swim lessons for 20 hours each week. The other 20 hours will include the following:
Day to Day Operations:
Assist in directly supervise aquatic staff including lifeguards, swim Instructors and water fitness instructors
Identify staffing and training needs; conduct interviews, train, coach and evaluate staff
Provide in-service training for skill practice, customer service, and safety procedures on a monthly/bi-Monthly schedule
Assist in creating staff schedules
Risk Management:
Together with the director, organize and conduct ASHI courses for internal and external customers
Ensure that all aquatic staff are up to date on all required certifications, at all times
Maintain branch ASHI certifications- update new certifications as well as identifying those who are coming up to expire
Maintain the upkeep of all first aid kits and jump bags to ensure they are stocked and filled. Inventory back-stock and assist the Aquatics Director in ordering new supplies as needed/budgeted
Fiscal Responsibility:
Assist in monitoring revenues and expenditures for the Aquatics Department to assure sound fiscal control. Ensure programs are operating within established budgets and identify and perform cost control activities
Review and maintain payroll
Work with the Supervisor/Senior Leadership Team to handle employee relations and discipline, with documentation, involving aquatics staff and patrons.
Along with the Supervisor/Senior Leadership Team and Marketing Department, develop marketing strategy and campaign material for Aquatics including articles, brochures, postcards, program guide entries, audience identification, etc.
Utilize excellent customer service skills, establish and maintain effective working relationships with employees, members, vendors, and the community.
Work as a water fitness instructor, lifeguard or swim instructor as needed.
Provide leadership and direction in the development of short and long range strategic plans.
Communicate effectively with staff, vendors, and members. Answer all phone calls promptly.
Support and enhance the quality standards of the Aquatic Department as specified by the Aquatic AOC.
Participate in fundraising events for the branch and Aquatics Department such as United Way and Annual Impact Fund.
Exemplify the YMCA mission and YMCA character development
Supervisory Responsibilities
Assists in directly supervising part-time and non-exempt employees and volunteers within the Aquatics Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; reviewing and approving timesheets; appraising performance; rewarding and disciplining employees; monitoring and updating all required staff certifications; addressing complaints and resolving problems.
Marginal Responsibilities
Attend required meetings and trainings
Assist with special events, both branch and association-wide
Serve as Manager On Duty when needed
Create WPRs for employees
A passion for aquatics, minimum of 21 years old with YMCA or other aquatic management experience preferred.
Bachelor’s degree in a relevant field is preferred (examples include sports management, exercise science, etc.)
Excellent written and oral communication skills. Must have the ability to communicate with people in a positive but firm manner and possess mature judgment, sound decision-making, and be a team player capable of developing and maintaining relationships with all participants, staff, and the general public.
Pursues continual personal and professional development.
Is innovative and maintains knowledge of the latest research and developments in aquatics.
Certification and Training
Child Abuse Prevention for Supervisory Staff; Working with Program Volunteers; Bloodborne Pathogens; Child Abuse Prevention and Reporting Awareness; other required training
Basic Life Support, Basic First Aid and Emergency Oxygen
YMCA lifeguard or equivalent (YMCA lifeguard required within 30 days of employment
Swim Lesson: YSL V6 Instructor
CPO preferred
Physical Demands
Hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility. Remain alert with no lapses of consciousness.
See all sections of an assigned zone or area of responsibility
Meet strength and lifting requirements.
Regularly required to stand, walk, sit, talk and hear.
Skills Required
- Minimum age of 21
- Excellent written and oral communication skills
- Positive, firm communication style and mature judgment
- Sound decision-making and teamwork skills
- Ability to develop and maintain relationships with participants, staff, members, vendors, and the public
- YMCA or equivalent aquatic management experience
- Bachelor's degree in a relevant field such as sports management or exercise science
- Basic Life Support certification
- Basic First Aid certification
- Emergency Oxygen certification
- YMCA lifeguard certification or equivalent; YMCA lifeguard certification required within 30 days of employment
- YSL V6 Swim Lesson Instructor certification
- Child Abuse Prevention for Supervisory Staff training
- Working with Program Volunteers training
- Bloodborne Pathogens training
- Child Abuse Prevention and Reporting Awareness training
- Certified Pool Operator certification
- Ability to meet aquatic environment awareness, hearing, vision, strength, and lifting requirements
What We Do
The YMCA of Northwest North Carolina is a nonprofit organization dedicated to helping all people reach their God-given potential in spirit, mind, and body through various community programs.
