IRCameras is currently recruiting for the position of Apps/System Engineer. This role requires a balance between broad engineering-related tasks, and customer-engagement, all focused on growing the sales of the IRCameras product portfolio. The Apps/System Engineer serves as the initial contact point for queries from new sales prospects, the reliable technical resource for existing customers, and the key intermediary between engineering, product management, and our customers. Activities addressing customer needs, include system integration, verification and validation,.
IRCameras is a full service provider of high performance, customizable infrared imaging systems and Integrated Dewar Cooler Assemblies (IDCAs). Whether the end system will be used for a scientific, industrial, space, or defense application, IRCameras is positioned to meet the most demanding thermal imaging needs. We offer a wide selection of standard and custom Short Wave Infrared (SWIR), Mid Wave Infrared (MWIR) and Long Wave Infrared (LWIR) cameras, as well as an extensive line of custom packaged IDCAs. We focus on technical excellence, delivered quickly to meet the needs of our customers addressing a range of applications for precision radiometric measurements and observations.
Responsibilities – Apps/System Engineer
- Respond to customer inquiries for “standard” cameras, defining configurations meeting the customer’s requirements. Compile “standard” pricing for those defined “standard” camera configurations
- Support customer engagement on “custom” opportunities, working with the customer, product management, and the overall engineering team to capture requirements, and to create proposals in support of the customer’s needs
- Technical lead for IRC in the areas of product test, including hardware, software and firmware.
- Technical lead for documenting internal camera and software test procedures, and first line of support when issues arise with the product or systems
- Perform trouble-shooting and functional analysis when customers report issues. Work with the overall engineering team to document and resolve camera product issues discovered and demonstrated through our in house camera testing
- Work with the overall engineering and product teams to create and maintain robust product documentation supporting the sales cycle, and field usage of our products by our customers. Documentation includes Camera Product Datasheets, Optical/Mechanical ICD’s, Command Set ICD’s, CAD models and Manuals/User Guides
- Serve as voice of the customer, channeling customer feedback to the product management and engineering teams for consideration in future developments
Preferred Qualifications
Requirements – Apps/System Engineer
- BS or 5 years of practical experience in technical work environment
- Must have the skills and desire to handle hands-on build and test tasks, as well as engineering design and analysis tasks
- Demonstrated aptitude for working directly with customers remotely and in person, in support of sales
- Must enjoy working with customers to understand their needs, to educate them on the superior solutions IRCameras provides, and then working with management to capture sales
- Excellent trouble-shooting capability and analytical skills
- Experience with Microsoft Office products (Word, Excel and PowerPoint) is desired
- Must be able to work independently and as a part of a team
- Must be able to travel up to 20% of the time to meet customers, demonstrate products, facilitate in-field product testing, or attend trade shows and conferences
- Must be able to work full-time
- This role is based in our office located in Santa Barbara, CA
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Due to US Export Control Regulations compliance, eligible candidates MUST be a US citizen, permanent resident or a person who has been granted asylum; proper documentation is required. Pre-employment verifications: must pass background, reference and ITAR/EAR checks in addition to a pre-employment drug screen.
$120k-$150k, DOE
EOE
M/F/Veteran/Disabled
Skills Required
- BS or 5 years of practical experience in technical work environment
- Skills and desire to handle hands-on build and test tasks, as well as engineering design and analysis tasks
- Demonstrated aptitude for working directly with customers remotely and in person
- Excellent trouble-shooting capability and analytical skills
- Experience with Microsoft Office products (Word, Excel and PowerPoint) is desired
- Must be able to travel up to 20% of the time
- Must be able to work full-time
HEICO Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HEICO and has not been reviewed or approved by HEICO.
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Retirement Support — The company maintains a long‑standing 401(k) program with company matching available to nearly all U.S. employees, with matches sometimes delivered in company stock. Official materials indicate broad participation and subsidiary‑level match structures.
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Flexible Benefits — The package spans medical, dental, vision, HSAs/FSAs, life and disability coverage, PTO and holidays, tuition reimbursement, an EAP, and various discounts, with multiple plan choices. Eligibility and specifics can differ by subsidiary.
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Wellbeing & Lifestyle Benefits — Wellness programs such as health fairs, screenings, flu shots, and on‑site classes appear alongside fitness, retail, and entertainment discounts. These offerings complement core coverage and support day‑to‑day wellbeing.
HEICO Insights
What We Do
HEICO Corporation, through its subsidiaries, engages in the design, manufacture, and sale of aerospace, defense, and electronics related products and services in the United States and internationally. The company operates through two segments, Flight Support Group (FSG/HEICO Aerospace) and Electronic Technologies Group (ETG). HEICO Aerospace offers jet engine and aircraft component replacement parts. It also involves in manufacturing specialty aircraft/defense related parts; offering thermal insulation blankets primarily for aerospace, defense, and commercial applications; subcontracting for original equipment manufacturers (OEMs); providing specialty parts as a subcontractor for aerospace and industrial OEMs, and the United States government. In addition, this segment distributes hydraulic, pneumatic, mechanical, and electro-mechanical components for the aviation markets.
