Company Overview
Job Description/Preferred Qualifications
Technical Support: Driving acceptance of new tools at customer sites. Create recipes for regular production support. Develop Best Known Methods for customer use cases, driving product adoption and differentiate vs. competition. Train operators & engineers on the equipment. Analyze tool performance and work in team with Service and Tech Support organization on problem solving. Work on complex problems and develop unique solutions to meet customers’ requirements.
Project management: Identify and manage priorities and milestones. Develop clear project schedule and track progress. Work in synergy with defectivity and metrology Applications Eng., Business Unit management and Division. Develop value proposition and effective project summaries for Executive meetings.
Communication: Establish regular communication with the customer. Present and highlight the system values for customer use cases and differentiate vs. competition. Communicate results and issues with the Division. Execute plan of actions and collect data.
Pre - sale support: Assist sales and marketing in potential opportunities and/or competitive situation. Helping with brainstorming strategy for penetration of new customers and adoption.
Essential Technical Skills:
• Knowledge of Advanced Optics / Laser technology, Physics, Material Science
• IC Process background: previous customer/industry experience is a plus
• Solid understanding of semiconductor / Advanced package process technologies.
• Excellent presentation and communication skills
• Project management experience - Ability to handle multiple projects in parallel
• Have creative thinking approach to deal with new customer challenges
• Excellent problem-solving skills
• Native level Japanese skill (N1 above)
• Business level English skill
Important Skills:
• Be a driver, influence situations by facts.
• Successful with multiple cultures environment
• Successful execution of projects in highly pressurized environment
Minimum Qualifications
Master's Level Degree and related work experience of 3 years
Bachelor's Level Degree and related work experience of 5 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Knowledge of Advanced Optics and Laser technology
- Background in Physics
- Materials Science knowledge
- IC process background (customer/industry experience a plus)
- Solid understanding of semiconductor and advanced packaging process technologies
- Excellent presentation and communication skills
- Project management experience; ability to handle multiple projects in parallel
- Creative thinking to address customer challenges
- Excellent problem-solving skills
- Native-level Japanese (JLPT N1 or above)
- Business-level English
- Master's degree + 3 years experience OR Bachelor's degree + 5 years experience
- Successful working across multiple cultures and performing under pressure
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching and financial planning support. Student debt assistance and related financial benefits reinforce long-term savings and security.
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Equity Value & Accessibility — Ownership programs include an Employee Stock Purchase Plan and broad-based RSU participation that extend equity beyond a narrow group. These elements complement competitive pay and bonuses to strengthen total rewards.
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Leave & Time Off Breadth — Time-off programs span paid time off, paid company holidays, and paid volunteer time. Family care and bonding leave and back-up care services add flexibility during life events.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
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