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The Role
Coordinates apprenticeship enrolments, maintains accurate learner and funding data, produces performance reports, resolves administrative and compliance issues, and supports audits. The role liaises with curriculum, funding, compliance, business development, external organisations, and apprentices to coordinate start dates and inductions. It also assists with data corrections, ILR rule violations, PDSAT funding reports, and general team administration.
Summary Generated by Built In
Job Title: Apprenticeship Enrolment Coordinator (Maternity Cover)
Department: Apprenticeships
Salary: £27,598-£29,911 (Pro rata)
Job Type: Fixed Term until 21st March 2027, 35 hours per week
Responsible for coordinating the enrolment process for all apprentices studying at the College, we are looking for an Enrolment Coordinator to join our growing and ambitious Apprenticeship Team. You will be the main point of contact for apprenticeship enrolment for internal staff including curriculum colleagues, skills coaches and MIS support teams. We are looking for a confident, results-driven coordinator who will bring experience and enthusiasm to a growing team. You will enjoy being part of a fast-paced office, be motivated to exceed your targets and want to be part of the departments’ continuing success story.
Job Type: Fixed Term until 21st March 2027, 35 hours per week
Responsible for coordinating the enrolment process for all apprentices studying at the College, we are looking for an Enrolment Coordinator to join our growing and ambitious Apprenticeship Team. You will be the main point of contact for apprenticeship enrolment for internal staff including curriculum colleagues, skills coaches and MIS support teams. We are looking for a confident, results-driven coordinator who will bring experience and enthusiasm to a growing team. You will enjoy being part of a fast-paced office, be motivated to exceed your targets and want to be part of the departments’ continuing success story.
You will co-ordinate the enrolment and sign up process for employers and apprentices from initial assessment through to onboarding, working with external and internal stakeholders to ensure apprentices are enrolled in a timely manner. This includes ensuring that apprentices are suitably qualified for the course they are registering for, that all apprenticeship funding is secured via the Digital Apprenticeship Service prior to the apprentice’s start.
This role is suitable for someone who is well organised, process driven and can communicate easily with colleagues, apprentices, and external stakeholders at all levels. You will have administration experience and ideally you will have experience of apprenticeships and enrolment systems.
This post will cover a wide variety of delivery areas and is crucial to the continuing success of the college’s apprenticeship cohort. The post holder will join a growing and dynamic team supporting a variety of functions within Apprenticeships and Commercial delivery committed to continuous improvement and business growth.
Key Responsibilities
- Support the administrative processes within the apprenticeship delivery team.
- Coordinate the enrolment process for new apprentices.
- Provide timely and accurate data relating to the enrolment process for apprenticeships.
- Produce reports to inform the Apprenticeship Progress Boards and Curriculum Planning, identifying trends and themes in starts.
- Assist in the production of performance reports for the apprenticeship delivery function.
- To liaise with relevant business teams relating to Enrolment processes including the College’s Funding and Compliance Team.
- Maintain an up-to-date knowledge of guidance and regulations including the apprenticeship funding rules.
- Ensure data accuracy and integrity, correcting ILR rule violations and supporting the completion technical (PDSAT) funding reports.
- Work with curriculum colleagues to ensure apprentices’ start dates and inductions are coordinated.
- To support in preparation work for internal and external audit in relation to systems and data audits.
- Provide general administrative cover for the wider team during holiday periods.
- Act as a liaison with external organisations in relation to the administration and compliance processes of the team taking ownership for issue resolution and escalation.
- To liaise with relevant apprenticeship, business development, and curriculum colleagues taking ownership for issue resolution and escalation as appropriate.
Skills, Knowledge and Expertise
Essential:
- 3 years administration experience preferably within a further education/training environment.
- Experience of data input, data correction and data extraction and preparation of performance purposes.
- Excellent ICT skills including proficient use of Microsoft Office and Student Records Systems.
- Well organised with experience of working in a customer-oriented environment.
- Excellent presentation and written communication skills.
- Excellent time management and prioritisation skills.
- Ability to manage conflicting priorities.
- Ability to build and maintain strong rapport with wide range of stakeholders.
- Commitment to taking ownership for resolving issues.
- High level of interpersonal and communication skills.
- Positive personality – self-motivated.
- Clear personal commitment to meeting and surpassing customer expectations
Desirable:
- Knowledge of education funding regulations and audit requirements.
- Experience of the Digital Apprenticeship Service (DAS).
- Experience of working within an apprenticeships team.
- Experience of co-ordinating and tracking administrative processes to ensure high
levels of performance.
Please Note
This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.
This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.
Benefits
Why Join The City of Liverpool College?
Benefits of working at the College
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.
Benefits of working at the College
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.
Pension Scheme
You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.
You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.
Leave entitlement
Up to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.
Up to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.
Employee Benefit Platform
As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.
As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.
Health and Wellbeing
As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.
As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.
You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.
Travel
We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.
Flexible Working
We offer flexible working options depending on business need to support our employee's work-life balance.
We offer flexible working options depending on business need to support our employee's work-life balance.
Professional Development
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.
College Benefits
Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.
Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.
About
About The City of Liverpool CollegeThe City of Liverpool College is a leading education provider for almost 12,000 students across the Liverpool City Region, from ages 16 and up.Our passion for nurturing talent and personal approach to teaching makes sure all our students are fully equipped to realise their potential and be empowered to live out their career ambitions.We believe in opportunity for all and offer access to both academic and vocational courses. From GCSE to degree level, our students achieve some of the highest exam results in the region.As a recognised leader in skills and education, we are proud to have been named the Liverpool Chamber of Commerce 2024 Skills Provider of the Year, a testament to our deep-rooted commitment to delivering outstanding education that meets the needs of our students and the regional economy. We are also a proud member of the Chartered Institution for Further Education, reinforcing our position as a centre of excellence within the sector. Our recent Ofsted inspection rated us ‘Outstanding’ for Adult Provision and Personal Development, highlighting our dedication to providing life-changing education that empowers learners at every stage of their journey. Our MissionTo provide high quality skills and education by delivering opportunities for growth to all people and businesses of the Liverpool City Region. Our GoalsDeliver world class skills in businessProvide an outstanding learning and student experienceDevelop the talent for sustainable employmentSafeguarding Our Students The City of Liverpool College is dedicated to safeguarding and promoting the welfare our learners, and all staff will require an Enhanced DBS check. Ready to Take the Next Step in Your Career?Join a dynamic team shaping the future of education in the Liverpool City Region. With over 600 dedicated staff, five campuses, hundreds of courses, and more than 10,000 students, we're proud to be a leader in learning and innovation. Ready to make an impact? Apply now and become part of our journey.
Skills Required
- At least three years of administration experience, preferably in a further education or training environment
- Experience with data input, data correction, data extraction, and preparing performance information
- Excellent ICT skills, including proficient use of Microsoft Office and Student Records Systems
- Well organised, with experience working in a customer-oriented environment
- Excellent presentation and written communication skills
- Excellent time management and prioritisation skills
- Ability to manage conflicting priorities
- Ability to build and maintain rapport with a wide range of stakeholders
- Commitment to taking ownership of issue resolution
- High level of interpersonal and communication skills
- Positive and self-motivated personality
- Commitment to meeting and surpassing customer expectations
- Knowledge of education funding regulations and audit requirements
- Experience with the Digital Apprenticeship Service
- Experience working within an apprenticeships team
- Experience coordinating and tracking administrative processes to ensure high performance
- Enhanced DBS check
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The Company
What We Do
The City of Liverpool College is the leading and largest education provider in the Liverpool City Region, offering a wide choice of courses for students aged 16 and up, including apprenticeships and university-level programs.
