The role of Administrator within the Employee Relations team is to provide administration support and initial policy driven HR advice &
guidance to managers and employees on a wide variety of operational employment related issues, ensuring that the service standards and
operational performance targets are met.
Job title:
Apprentice
Job Description:
Provide query handling and resolution for low level ER queries, in line with HR policy, practices & procedures, including straightforward disciplinaries, grievances and absence. Ensure queries and requests from customers are responded to efficiently, accurately and in accordance with the Capita policy and agreed service standards. Accurate logging and management of cases and queries in the case management system Receipt and processing HR mail, ensuring it is actioned in a timely manner Provide ad hoc ER data such as redundancy calculations, as requested Provide ER letters as requested Ensure all hard and soft copy personnel records are maintained & secure, complying with obligations under the Data Protection Act Support the collation of any other ER data as requested (ad-hoc)
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Contractor Agency
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What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
