Apprentice Planner

Apprentice Planner

Location: Caerphilly

Salary:

Age 16–18: £8.00 per hour — 40 hours per week (including time at college)

Age 19–20: £11.06 per hour — 40 hours per week (including time at college)

Age 21+: £12.71 per hour — 40 hours per week (including time at college)

Celtic Horizons is a partnership between United Welsh Group and Mears Group PLC, delivering repairs, maintenance and improvement services to over 6,800 homes across South Wales.

The work we do helps keep homes safe, well maintained and in good condition for the people who live in them. Every day our teams are out in the community delivering a range of repairs, maintenance and planned improvement works across local housing.

This is practical, hands-on work that makes a real difference to residents and the communities we serve.

You will be part of the operational team working within the Celtic Horizons partnership, supporting United Welsh tenants across South Wales. Your contract will be issued under Celtic Horizons as part of the local partnership structure.

Our focus is on delivering a reliable, high-quality service and treating residents and their homes with care and respect.

About apprenticeships at Mears Group: 

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.

Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.

All our Apprentices are paid above the national minimum wage, and you’ll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused.

This apprenticeship will take around 18 months to complete and will result in gaining a Level 3 Diploma in Business Administration.

About the role: 

As an Apprentice Planner, you will be developing within the role guided by your mentor. The role will be based within our customer service team working from our branch in Caerphilly. One day a week is allocated to complete your college coursework and the option to work from home when completing this is available.

You will not be required to attend college; all courses are online, and assessments are submitted via a secure portal.

You will be involved in a wide range of activities including data analyst, using this information to support both complaints and compliments from the client, tenants, and residents. Attending meetings and site visits and arranging social value events with local schools and community groups. 

Role Criteria: 

• GCSE in Maths and English graded A-E

• Eager to learn and give 100%

• Great Communication skills. 

• Knowledge of Microsoft office, Excel, outlook, Word etc.  

What you will get:

• Laptop and phone supplied

• An industry‑recognised qualification

• 25 days’ annual leave, plus bank holidays

• £250 contribution towards driving lessons

• Annual Mears Fun Day - a company‑wide celebration as a thank‑you from the Executive Team

• Support from Mears Group Apprentice Ambassadors

• Apprenticeship events and reward trips

• Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye‑test vouchers, ShareSave scheme, and more

Application Process:

• All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website

• If shortlisted, you will be contacted to confirm whether you have been selected for the next stage -  this may be an assessment centre or an individual interview

• Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. 

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

When you join us, you’ll be joining the Celtic Horizons partnership between United Welsh Group and Mears Group PLC, delivering services to homes across South Wales.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.