Apprentice Planner

Apprentice Planner

Location: Caerphilly

Salary: 16yrs – 17yrs: £7.71ph 40 hours per week including time at college

18yrs– 20yrs: £10.71ph – 42.5 hours per week including time at college

Over 21yrs: £12.21ph - 42.5 hours per week including time at college

A bit about us.

Celtic Horizons is a forward-thinking organisation committed to enhancing the lives of our communities and customers. We take pride in delivering an outstanding service to our customers, ensuring their homes are safe, comfortable, and well-maintained. We deliver over 35,000 annual repairs, Void refurbishments and planned upgrades, Celtic Horizons also delivers estate services for

United Welsh, including gas servicing, grounds maintenance, cleaning and facility management. Celtic Horizons was the first wholly owned subsidiary of its kind formed by United Welsh who have entered a partnership with Mears Group. Celtic Horizons care for over 6500 properties spanning over 11 local authority areas in South Wales.

About apprenticeships at Mears Group: 

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, we can offer you a great foundation to your future career and beyond. 

As an Apprentice you will be paid above the national minimum wage and be paid for your normal working hours plus time to do your college work with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused.

This apprenticeship will take around 18 months to complete and result in gaining your NVQ level 3 in customer service. 

About the role: 

As an Apprentice Planner, you will be developing within the role guided by your mentor. The role will be based within our customer service team working from our branch in Caerphilly. One day a week is allocated to complete your college coursework and the option to work from home when completing this is available.

You will not be required to attend college; all courses are online, and assessments are submitted via a secure portal.

You will be involved in a wide range of activities including data analyst, using this information to support both complaints and compliments from the client, tenants, and residents. Attending meetings and site visits and arranging social value events with local schools and community groups. 

Role Criteria: 

• Eager to learn and give 100%

• Great Communication skills. 

• Knowledge of Microsoft office, Excel, outlook, Word etc.  

Application Process:

• To be considered for this apprenticeship all applicants must submit their CV and a Cover Letter detailing why you are interested in the role and why you would like to be an apprentice.

• You will undertake a Maths and English test if taken to interview

• All our roles require candidates to have the right to work within the UK, Mears does not offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.