Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.
Job Summary
Atlantic Coast Mortgage, LLC is seeking a detail-oriented Appraisal Support Specialist to support our Compliance department. In this role, you will serve as a liaison between the Appraisal Desk, appraisers, and Appraisal Management Companies (AMCs) to help ensure appraisal orders are processed efficiently and within required timelines. We are looking for someone who thrives in a fast-paced environment, communicates effectively, and can manage multiple priorities with accuracy and professionalism. This is a full-time opportunity.
Key Responsibilities
- Coordinate appraisal order assignments through internal loan origination and vendor platforms
- Respond to routine inquiries from appraisers and escalate concerns when necessary
- Follow up with appraisers and AMCs to confirm inspections and report completion timelines
- Obtain and track pricing estimates for specialized or complex appraisal requests
- Maintain communication with internal loan production and operations teams
- Review appraisal documentation for completeness and proper delivery
- Ensure appraisal reports are delivered to borrowers in accordance with ECOA valuation disclosure requirements
- Remain current on appraisal regulations, agency guidelines, and industry standards
Qualifications & Experience
- Prior experience working as an Appraisal Coordinator or within an Appraisal Desk function at a mortgage lender or AMC
- Understanding of mortgage lending terminology and workflow processes
- Strong interpersonal skills with the ability to collaborate across departments
- Highly organized with strong attention to detail and follow-through
- Effective verbal and written communication abilities
- Comfortable managing deadlines and adapting in a dynamic, high-volume work environment
ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.
Skills Required
- Prior experience working as an Appraisal Coordinator or within an Appraisal Desk function at a mortgage lender or AMC
- Understanding of mortgage lending terminology and workflow processes
- Strong interpersonal skills with the ability to collaborate across departments
- Highly organized with strong attention to detail and follow-through
- Effective verbal and written communication abilities
- Comfortable managing deadlines and adapting in a dynamic, high-volume work environment
What We Do
Simple. Easy. Stress-Free. We believe that a closed loan is not the end of our relationship - it’s just the beginning. Built on commitment, character, and innovation we are a next generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients. Offering a proprietary blend of technologies, systems, and processes we not only help our clients close on time; we also provide them with free tools and information to continue guiding and helping them make smart decisions around how to manage and more importantly how to leverage their home investment to their benefit. With the most reliable and effective customer support, we offer a wide range of standard to niche-based products to ensure our clients are matched with the best-fit loan to meet their unique needs. To best serve our homebuyers, we maintain complete control of the entire loan process from beginning to end. This provides our clients with the knowledge they need to feel confident in every decision throughout their entire homebuying journey. At ACM, our goal is to help our clients make their next move – be their best move! -------------------------- Atlantic Coast Mortgage, LLC (“ACM”) is an Equal Housing Lender Company NMLS 643114 (For licensing information, go to: www.nmlsconsumeraccess.org) Privacy Policy: www.acmllc.com/privacypolicy Licensure & Product Disclaimers/Disclosures: www.acmllc.com/legal Doing business in Pennsylvania under the trade name ACM, LLC of PA Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Loans made or arranged pursuant to the California Financing Law.
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