AppOps, Lead

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant AppOps, Lead will report directly into our Leader, AppOps- Fraud. This hands-on Technical Lead will develop and support the creation of modular, reusable solutions that will streamline AppOps processes and workflows.

You will lead in fostering collaboration and accelerating innovation for a new product at Interac, championing inner-source principles, promoting a culture of shared ownership and ensuring solutions are well-documented, easily maintainable and accessible for broader team contributions. You will develop tools and libraries that prioritize reusability, enabling rapid integration and deployment across our AWS infrastructure.
 

What You Will Do:  

• Architect and develop codified, modular and reusable frameworks to streamline AppOps workflows and enable automation at scale.

• Actively contribute to the development of tools, scripts and modules that embed AppOps functionality (e.g. logging, monitoring and alerting) directly into application code and build pipelines.

• Work with Observability engineers to enable robust monitoring, logging, and observability frameworks for proactive issue detection and resolution.

• Build and maintain versioned libraries, templated and automation modules that can be easily integrated into multiple products and workflows.

• Identify and automate manual processes, leveraging cloud-native services to improve operational efficiency and resiliency.

• Develop tools and workflows to automate deployment, testing, monitoring and recovery processes, eliminating manual intervention and improve system performance.

• Develop and maintain high-quality, version-controlled libraries, templated and automation scripts that accelerate operational delivery and reduce redundancy.

• Embed AppOps principles into CI/CD workflows, ensuring deployment pipelined incorporate checks for reliability, performance and operational readiness.

• Develop modules that integrate observability practices (metrics, logging and tracing) into the application, ensuring proactive monitoring and faster troubleshooting.

• Design tools and workflows to avoid manual processes, increasing efficiency and improving system performance across environments.

• Utilize cloud services to build and maintain highly available, scalable, and secure systems.

• Implement Infrastructure as Code (IaC) to guide teams in adopting reusable, modular, and scalable patterns for cloud infrastructure.

• Foster a culture of knowledge sharing by mentoring team members, contributing to documentation and enabling broader team adoption of developed solutions.

• Support in the evaluation and enhancement of newly developed solutions for performance, cost efficiency and operational effectiveness.

• Collaborate with engineering, operations, and security teams to align on architecture, tooling, and delivery strategies, ensuring AppOps capabilities are seamlessly integrated.

What You bring:  

• Experience in AppOps, DevOps, or SRE roles, with 3–5+ years in a technical leadership capacity overseeing large-scale, AWS cloud-based applications.

• Experience driving cross-functional collaboration (Developers, SRE, QA, and Security) to embed AppOps capabilities into the application code, CI/CD pipelines, and runtime environments.

• Experience leading and participating in Agile and DevOps transformations.

• Experience in programming/scripting languages and configuration tools to build automation frameworks, reusable modules, and developer-friendly tooling.

• Experience integrating CI/CD pipelines, with an emphasis on automating testing, deployment, and operational checks.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Nice to have:

• AWS certifications: AWS Certified DevOps Engineer – Professional or AWS Solutions Architect are strongly preferred (or similar across Azure, GCP, etc.)

• Certified Kubernetes Administrator

• Site Reliability Engineering (SRE) Certification

• Terraform Associate Certification

• ITIL Foundation

What We’re Offering: 

The hiring range for this position is $140,000-$160,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

• Generous vacation and wellness days to help you recharge 

• Comprehensive employer-paid benefits coverage for peace of mind 

• Market-leading employer-funded RRSP program to invest in your future 

• Flexible hybrid work model for better work-life balance 

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

• Pregnancy and parental leave top-up to support growing families 

• Charitable donation matching with United Way to amplify your impact 

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.