We are seeking a highly organized and customer-focused Appointment Support Coordinator to join our remote team. In this role, you will assist with scheduling, coordinating, and managing appointments while providing excellent support to clients, customers, and internal teams. The ideal candidate is detail-oriented, dependable, and comfortable handling multiple priorities in a fast-paced remote environment.
Key Responsibilities- Schedule, confirm, reschedule, and manage client appointments through phone, email, and online platforms.
- Communicate with clients to provide appointment details, reminders, and follow-up information.
- Maintain accurate appointment records and update scheduling systems.
- Respond to customer inquiries and provide timely assistance regarding appointments and services.
- Coordinate with internal teams to ensure appointments are properly prepared and completed.
- Monitor appointment calendars and identify scheduling conflicts or changes.
- Follow up with clients regarding missed appointments, cancellations, and upcoming visits.
- Enter and maintain client information accurately in company databases and CRM systems.
- Assist with administrative tasks, reporting, and documentation as needed.
- Provide a professional and positive customer experience during every interaction.
- Participate in virtual meetings, training sessions, and team communications.
- High school diploma or equivalent (Associate’s degree is a plus).
- Previous experience in customer service, scheduling, administrative support, or coordination preferred but not required.
- Strong communication skills with the ability to interact professionally with clients.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple appointments and priorities effectively.
- Comfortable using scheduling software, Microsoft Office, and online communication tools.
- Strong problem-solving skills and ability to work independently.
- Reliable internet connection and a dedicated home workspace.
- Competitive salary
- Fully remote work environment
- Paid training
- Paid time off (PTO)
- Health, dental, and vision insurance
- 401(k) with company match
- Flexible work schedule
- Employee Assistance Program (EAP)
- Career growth and advancement opportunities
- Performance-based incentives
- Ongoing professional development and training
This remote position is ideal for individuals who enjoy organization, customer communication, and helping ensure smooth scheduling operations while working from home.
Skills Required
- High school diploma or equivalent
- Associate degree
- Previous experience in customer service, scheduling, administrative support, or coordination
- Strong communication skills with ability to interact professionally with clients
- Excellent organizational skills and attention to detail
- Ability to manage multiple appointments and priorities effectively
- Comfortable using scheduling software, Microsoft Office, and online communication tools
- Strong problem-solving skills and ability to work independently
- Reliable internet connection and a dedicated home workspace
What We Do
Envita is the only clinic of its kind, offering an extensive array of proprietary treatments that include the latest in conventional and advanced natural medicine from all over the world. Over the last decade, our mission has been to help our patients return to optimal health by administering the very best treatment options. The name "Envita" means to save and protect life and that is exactly what each and every family member, person and loved one deserves. Envita was founded in 2001 by Dr. Dino D. Prato, a naturopathic doctor from the Southwest College of Naturopathic Medicine. From the very beginning, Envita has been defying barriers of integrative medicine with the true focus of saving lives. Our technology and treatments have reached remarkably unparalleled levels since our beginnings, but our mindset remains the same. We currently maintain a state of the art center in beautiful North Scottsdale, Arizona, as well as a fantastic biological research and treatment facility in Hermosillo, Mexico at Cima Hospital. Our staff of doctors and treatments has grown to include the best of conventional, as well as advanced natural medicine. We are proud to say we are one of the world's foremost leaders in integrative medicine for cancer and chronic disease. We chose a name that literally means to save and protect all human life, and we will never lose sight of our mission.
.png)
