The Role
Schedule and manage patient, office, and diagnostic appointments; answer and route phone calls; handle portal appointment requests; enter patient demographics and insurance; update medical records; assist with clinic rescheduling, patient check-out, and department coverage.
Summary Generated by Built In
Description
The NeuroMedical Center is looking for an appointment scheduler to schedule patient appointments, coordinate office and diagnostic appointments, and manage physician and staff schedules.
- Answer phones and direct calls to the appropriate staff member.
- Schedule, confirm, reschedule or cancel patient appointments by inbound and outbound telephone calls.
- Accept and update medical records, route doucmentes to approprate staff.
- Completes patient appointment request via portal messages or patient cases.
- Enter patient demographics and insurance information in the computer.
- Assist with rescheduling clinics, patient check-out, and department coverage, etc.
Requirements
- Excellent customer service skills and computer skills
- Dependability
- Knowledge of insurance plans
- Prior healthcare experience a plus
- High School diploma required
- Weekdays 8:30 am-5:00 pm
Skills Required
- Excellent customer service skills and computer skills
- Dependability
- Knowledge of insurance plans
- Prior healthcare experience
- High School diploma
- Availability weekdays 8:30 am-5:00 pm
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The Company
What We Do
The NeuroMedical Center is one of the nation's largest groups of neurological experts, specializing in the treatment and diagnosis of common and complex conditions affecting the brain, spine, and nervous system. Dedicated to making a positive difference in the lives of every patient, they provide comprehensive, multidisciplinary care in the neurosciences, utilizing advanced technology to treat over 120,000 patients annually.
