Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse is currently seeking an Appointment Scheduling Specialist to join our centralized scheduling team located in Delray Beach, FL. Hourly Rate + Commission paid weekly!!
We are looking for reliable, friendly, and professional individuals to join our team. If you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S.
Responsibilities
- Ensure all inbound service inquiries are answered promptly, professionally, and according to script
- Make outbound calls to follow up with customers
- Respond to customer emails and chats
- Confirm appointments and reschedule missed appointments
- Log customer information and purify CRM
- Responsible for helping to drive traffic to our dealerships
- Call Center and/or automotive experience preferred
- Bilingual English and Spanish preferred
- Strong written and verbal communication
Energetic, well-spoken and have a passion for delivering excellent customer service
- Confident and go-getter personality
- Must be dependable and punctual
- Must be process-driven, coachable, and trainable
- Strong computer and Internet skills
- Must be able to commit 40-hour weekly with rotating Saturdays
- Must be able to pass a background check, drug test
- Must be motivated by reaching and exceeding goals
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
- Weekly Pay
- Uncapped earning potential! -Bonuses, Commissions, etc.
- 401K with company match
- Competitive Health Benefits including: Medical, Dental, Vision
- Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
- Employee Assistance Program
- Vacation Pay
- Six Paid Holidays each calendar year
- Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
- Employee Referral Program - Get rewarded for working with friends
- Become involved in our community with Ed Morse Cares
- Unlimited career potential - opportunities in multiple states with over 30+ brands
- Ongoing Education - receive manufacturer and product knowledge training
Skills Required
- Strong written and verbal communication skills
- Energetic, well-spoken, customer-service-oriented personality
- Confident and goal-oriented personality
- Dependable and punctual
- Process-driven, coachable, and trainable
- Strong computer and Internet skills
- Availability for 40 hours weekly with rotating Saturdays
- Ability to pass a background check and drug test
- Call center and/or automotive experience
- Bilingual English and Spanish skills
What We Do
Ed Morse Auto Group is a family-owned automotive dealer group operating award-winning dealerships across Florida, Texas, Illinois, Missouri, Iowa, Oklahoma, Colorado, Arizona, and Montana. It also runs motorcycle and powersports dealerships, a large parts and distribution center, an auto-parts retail store, clothing and accessory boutiques, and a hotel. The company emphasizes customer service, employee commitment, community involvement, and preserving its multigenerational family legacy.
