Location: Amherst, NY — Onsite
Schedule: Full-Time 11:00 AM–7:00 PM (EST)
Pay: $16/hour + commission
Training: 2 days of paid training
About the Role
We’re looking for motivated, professional Appointment Scheduler Representatives to join our growing team in Amherst, NY. In this role, you’ll connect with homeowners, introduce the potential benefits of solar energy, and schedule consultations with our solar specialists.
If you’re confident on the phone, enjoy speaking with new people, and are driven by performance goals and earning potential, this is a great opportunity to build your career in a fast-growing industry.
This position is fully onsite and ideal for candidates with experience in sales, outbound calling, appointment setting, customer service, or lead generation.
What You’ll Do
As an Appointment Scheduler Representative , you will:
- Make outbound calls using company-provided leads. No cold sourcing required
- Educate homeowners on how solar energy may help reduce their electricity costs
- Identify interest and determine eligibility for a solar consultation
- Schedule qualified appointments for solar specialists
- Accurately document call outcomes, customer details, and follow-ups
- Follow provided scripts, call flows, and compliance guidelines
- Maintain a professional, friendly, and engaging tone on every call
- Meet or exceed daily and weekly performance goals
- Participate in ongoing coaching, training, and feedback sessions
What We’re Looking For
Required Qualifications:
- High school diploma or equivalent
- Experience in sales, telemarketing, appointment setting, lead generation, or outbound calling
- Strong verbal communication and interpersonal skills
- Ability to quickly build rapport over the phone
- Comfortable working in a goal-driven, performance-based environment
- Basic computer skills and accurate data entry ability
- Reliable attendance and punctuality
- Ability to work onsite in Amherst, NY
- Availability for full-time hours between 11:00 AM and 7:00 PM (ET), Monday through Saturday (rotating Saturdays)
Preferred (Not Required):
- Experience in solar, home improvement, roofing, HVAC, windows, or related industries
- Familiarity with CRM systems or call center dialing platforms
- Call center or office-based customer service experience
- Strong objection-handling skills
- Experience working with commissions or sales incentives
- Bilingual abilities
What We Offer
- Competitive base pay of $16/hour
- $50 commission for every appointment that successfully shows up
- Estimated weekly earnings:
- Base pay: ~$640/week (40 hours)
- Commission: $100–$200/week (based on a minimum of just 2–4 attended set appointments)
- Total estimated weekly earnings: $740–$840+
- Paid training to set you up for success
- Full-time, stable employment
- Supportive onsite team environment with hands-on coaching
- Opportunities for growth within sales and customer engagement roles
- Clear performance expectations with strong earning potential based on performance
Who Succeeds in This Role
Our top performers are energetic, dependable, and coachable. They enjoy talking to people, asking questions, overcoming objections, and helping customers take the next step toward exploring solar for their home.
How to Apply
If you have experience in sales, appointment setting, or outbound calling and are ready to grow your career, we’d love to hear from you. Please submit your resume and be prepared to discuss your relevant experience.
What We Do
Leading Edge Connections is a cutting-edge virtual contact center that has established itself as the number one player in the industry in America. Founded in 2017 by Jon Juliano and Eric Sims, Leading Edge Connections has redefined the traditional contact center model by embracing remote work as its core operating principle. As a fully remote organization, Leading Edge Connections leverages the latest technology and innovative strategies to deliver exceptional customer experiences for its clients. With a team of highly skilled and talented remote agents located across the United States, Leading Edge Connections provides unparalleled customer support, sales, and lead generation services to businesses of all sizes and across various industries. At Leading Edge Connections, the team is driven by a shared passion for excellence and a commitment to delivering results. Through a combination of state-of-the-art technology, comprehensive training programs, and a supportive work culture, Leading Edge Connections empowers its remote agents to deliver outstanding performance and exceed client expectations. As the #1 virtual contact center in America, Leading Edge Connections has earned a reputation for its exceptional customer service, exceptional results, and industry-leading expertise. With a track record of success and a forward-thinking approach to remote work, Leading Edge Connections continues to revolutionize the contact center industry and set new standards for excellence
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