The Role
Schedule and coordinate appointments, provide excellent customer service, handle phone and front-desk tasks, use Microsoft Office, type quickly (50+ WPM), follow detailed instructions, and work standard business hours including nights, weekends, and holidays as required.
Summary Generated by Built In
Preferred Qualifications
Competencies
- Excellent customer service skills
- Proficient with Microsoft Office suite (Word, Excel, PowerPoint, etc.).
- Keyboard skills of 50 plus wpm
- Ability to apply common sense understanding to carry out detailed written or oral instructions
- Ability to deal with standardized situations with only occasional or no variables.
- Ability to interact well with a diverse group of people
Physical Demands /Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position requires a good deal of walking or standing, or this position could involve sitting most of the time with some pushing and pulling of arm or leg controls.
This position requires the ability to climb, push, pull, stoop, kneel, reach, and grasp.
This position involves repetitive motion.
This position requires the ability to talk and hear.
This position is primarily located in an office environment, with heating and air conditioning.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position requires a good deal of walking or standing, or this position could involve sitting most of the time with some pushing and pulling of arm or leg controls.
This position requires the ability to climb, push, pull, stoop, kneel, reach, and grasp.
This position involves repetitive motion.
This position requires the ability to talk and hear.
This position is primarily located in an office environment, with heating and air conditioning.
Position Type/Expected Hours of Work
Standard Business Hours with the ability to work nights, weekends, and holidays as required for this position
Standard Business Hours with the ability to work nights, weekends, and holidays as required for this position
Required Education and Experience
High School Diploma or equivalent; and six months to one year of related experience and/or training; or equivalent combination of education and experience
High School Diploma or equivalent; and six months to one year of related experience and/or training; or equivalent combination of education and experience
Preferred Education and Experience
High School Diploma or equivalent; and one to two years of related experience and/or training in a customer service or receptionist or similar position. One year prior experience in a dealership; or equivalent combination of education and experience
High School Diploma or equivalent; and one to two years of related experience and/or training in a customer service or receptionist or similar position. One year prior experience in a dealership; or equivalent combination of education and experience
Skills Required
- High School Diploma or equivalent; six months to one year of related experience and/or training; or equivalent combination of education and experience
- Ability to work nights, weekends, and holidays as required
- Excellent customer service skills
- Proficient with Microsoft Office suite (Word, Excel, PowerPoint)
- Keyboard skills of 50 plus wpm
- Ability to apply common sense understanding to carry out detailed written or oral instructions
- Ability to deal with standardized situations with only occasional or no variables
- Ability to interact well with a diverse group of people
- Preferred: one to two years of related experience in customer service or receptionist roles; one year prior experience in a dealership
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The Company
What We Do
Penske Automotive Group (PAG) is an industry-leading transportation services company that operates more than 350 automotive retail and service locations. The company focuses on the sale and service of vehicles, providing a wide network of professional automotive care. They are committed to workforce diversity and offer various career pathways in sales, management, customer service, and automotive repair and services.
