Germain Lexus of Naples
Service Appointment Coordinator/Receptionist
Naples, FL
Full-Time
Pay based on experience
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As an Appointment Coordinator/Receptionist, you are responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.
Responsibilities:
Schedule and confirm service appointments
Manage appointment calendar and follow-up with customers
Answer phone calls and respond to emails regarding appointments
Coordinate with service advisors and technicians
Requirements:
Excellent communication skills
Previous experience in customer service is a plus
Knowledge of automotive service industry preferred
Attention to detail and organizational skills
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Excellent communication skills
- Previous experience in customer service
- Knowledge of automotive service industry
- Attention to detail and organizational skills
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
What We Do
Germain Lexus of Naples is a premier automotive dealership in Naples, Florida. Part of the Germain Motor Company, it offers a comprehensive range of new, certified pre-owned, and used Lexus vehicles. The dealership is committed to excellence and customer satisfaction, providing a state-of-the-art service center staffed by factory-trained technicians to ensure a high-quality ownership experience.
