Applied Global Services Business Development (Director)

Reposted 26 Days Ago
Be an Early Applicant
Santa Clara, CA, USA
In-Office
198K-272K Annually
Expert/Leader
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Lead strategy and growth for Applied Global Services (AGS) across assigned accounts/regions. Drive service business profitability, align service offerings to customer roadmaps, translate market needs into product priorities, and act as primary interface between sales and service units. Negotiate with stakeholders and guide cross-functional teams to achieve market share and financial targets.
Summary Generated by Built In

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$197,500.00 - $271,500.00

Location:

Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Role and Key Responsibilities

Reporting to Head of Packaging and ICAPS Business Development, this person will direct the establishment of vision and strategies to achieve Applied Materials AGS ICAPS strategy and goals.

  • Formulate, coordinate and accountable for his/her ICAPS strategy to achieve specific service market share and margin closely defined and aligned with every AGS Business Development region head and Headquarters key stakeholders (Service Business Units, Marketing and Equipment Business Management).
  • Understand ICAPS related customer roadmaps and challenges and ensure service Product Development Programs (sPDP) priorities address those challenges.
    • Responsible during sPDP Phase Gates of ensuring accurate sPDP SAM/SOM in line with segment related customers’ installed base, technology roadmaps and challenges;
    • Positions sPDP in line with customer/competitive landscape – drive needed campaign into the Field aligned with SBU/Marketing teams. Have commercial authority for sPDP successful positioning.
    • Key contributors to red teams’ competitive analysis
  • Support ICAPS region-based Business Development teams to achieve their business objectives.
  • Owns profitability/market share for his/her segment- Analyze data and ensure/recommends pricing in line for next best cousin opportunity for his segment
  • Primary interface with Equipment Business Management (BM) teams to address WFE competitive challenges where AGS have influence (CoO / CpW commitment, productivity targets, required service positioning at time of equipment sales, competitive pricing, etc.). Work jointly to position service at time of equipment sales for First in Fab products.
  • Responsible for customer experience and relationship-building during SCLA customer visits - Prepare and set tone for SCLA customer meetings aligning different parties for successful customer experience.
Qualifications
  • 15+ years of experience, including 5+ years in senior leadership role(s), managing portfolio of products, services, and processes.
  • Familiar with segment ecosystem including key customers decision making process, business and roadmap.
  • Ability to build trust as go to partner – regarded as key person within the region/organization to take critical decisions and provide inputs to grow the region business activities.
  • Be able to take well thought, data driven and not always popular decisions under high pressure environment in order to drive the overall region objectives.
  • Analyzing, processing and decision-making based on multidisciplinary and multi-functional data sources that could frequently be incomplete.
  • Understand end-to-end complex Fab operation, different levels of complexity
  • Demonstrates a comprehensive knowledge of the industry in order to contribute to the commercial objectives of the business. This includes enabling the business unit to differentiate itself from the competition
  • Process oriented while also strongly developing and relying on interpersonal relationships across the company
  • Demonstrated capability to plan at a horizon up to 5 years and beyond.
  • Ability to connect equally well upwards, downwards and sideways in the organization
  • Very strong ability to translate multi-dimensional market requirements into engineering specifications. This would also include negotiating with the various stakeholders.
  • Proficiency in Mandarin is a plus
  • This position will require about 25 – 30% business travel (many times outside US timezone)

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [email protected], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Skills Required

  • 10-15+ years of experience, including 5+ years in senior leadership roles managing product and service portfolios
  • Proven ability to build trust and act as a go-to partner for critical regional/organizational decisions
  • Strong analytical and decision-making skills working with multidisciplinary and frequently incomplete data
  • Comprehensive knowledge of the semiconductor and advanced display industry to support commercial objectives
  • Process-oriented mindset with strong interpersonal relationship and cross-functional collaboration skills
  • Ability to communicate and connect effectively up, down, and across the organization
  • Ability to translate multi-dimensional market requirements into engineering specifications and negotiate with stakeholders
  • Willingness to travel up to 20% of the time

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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