Applied AI Scientist
We're hiring an exceptional Applied AI Scientist to join our team!
In this role, you'll design and deploy enterprise-grade AI agents that drive real business impact across Tipalti's core functions - Sales, Marketing, Customer Success, Customer Support, Risk, and Finance. You'll be building agentic systems that execute complex, multi-step business workflows end-to-end. The ideal candidate is a hands-on builder with deep AI expertise who thrives on turning complex business problems into reliable, production-grade AI systems.
In This Role, You Will Be Responsible For
- Enterprise AI Agent Development: Designing, building, and deploying AI agents that automate and augment high-value workflows across business functions - including lead qualification and outreach (Sales & Marketing), churn reduction(Customer Success), and Ticket deflection (Support).
- Agentic Architecture & Orchestration: Owning the end-to-end agent stack - from tool use, memory management, and multi-step planning to human-in-the-loop escalation patterns, guardrails, and audit trails suited for an enterprise fintech environment.
- Knowledge Systems: Building and maintaining RAG pipelines that ground agents in Tipalti's proprietary knowledge - product documentation, customer data, financial records, and internal playbooks - using vector databases, hybrid search, and re-ranking.
- Evaluation & Continuous Improvement: Defining agent evaluation frameworks that measure task completion, accuracy, hallucination rates, latency, and business impact - then iterating on agent behavior based on real usage data and stakeholder feedback.
- Cross-Functional Collaboration: Partnering with stakeholders across the company to define agentic use cases, translate business requirements into technical features, and deliver products that create measurable ROI - from data preprocessing through product deployment.
About You
- Bachelor’s degree in Computer Science, Engineering or a related field, with focus on AI.
- 3+ years of hands-on experience in AI/ML engineering, ideally within the fintech industry or a related sector, with a track record of deploying AI agents or agentic workflows in production
- Proficiency in Python and SQL for data manipulation, analysis, and AI system building.
- Deep experience with LLMs and prompt engineering, including systematic evaluation of enterprise AI solutions
- Experience with building RAG systems and Conversational chatbots - Advantage
- Experience with cloud platforms (AWS preferred) for deployment and AI-Ops practices.
- Analytical Mindset: You bring strong statistical reasoning and business acumen, with the ability to critically assess AI solutions and their real-world impact.
- Project Management: You can manage and prioritize multiple tasks, balancing short-term and long-term goals to deliver timely, high-impact results.
Why join Tipalti?
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.
Our tech teams are the engine behind our business. Tipalti’s tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients’ needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you’ll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.
About Our Tel Aviv Offices:
Hybrid Work Model - Tipalti offers a hybrid work model, with two days per week working from home and three days per week from our beautiful offices in North Tel Aviv.
Shuttle Services - Shuttle services are available from the nearest train station and across Tel Aviv to the office.
Parking - Parking is available for all employees.
Snacks & Treats - Enjoy a selection of snacks and treats available on every floor.
#LI-hybrid
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.
AI Use
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact [email protected].
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice | Tipalti
www.tipalti.com/privacy/job-candidate-privacy-notice/
Skills Required
- Bachelor's degree in Computer Science, Engineering or a related field with focus on AI.
- 3+ years of hands-on experience in AI/ML engineering, with experience deploying AI agents or agentic workflows in production.
- Proficiency in Python for AI system building and SQL for data manipulation and analysis.
- Deep experience with LLMs and prompt engineering, including systematic evaluation of enterprise AI solutions.
- Experience building RAG systems and conversational chatbots.
- Experience with cloud platforms for deployment (AWS preferred) and AI-Ops practices.
- Strong statistical reasoning, analytical mindset, and ability to assess real-world AI impact.
- Project management skills to prioritize and deliver multiple tasks balancing short- and long-term goals.
Tipalti Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tipalti and has not been reviewed or approved by Tipalti.
-
Equity Value & Accessibility — Pre‑IPO equity and an employee stock purchase plan are included, providing ownership potential alongside cash pay. Equity is positioned as a core element of total rewards.
-
Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA and mental‑health support form a comprehensive core. Some descriptions cite strong plan value in certain locations, indicating healthcare is a relative strength.
-
Flexible Benefits — A structured hybrid work model with office amenities and ERGs complements core benefits. Everyday perks such as free lunches, snacks, and events enhance the day‑to‑day experience.
Tipalti Insights
What We Do
Tipalti is the only global payables automation solution to streamline all phases of the AP and payment management workflow in one holistic cloud platform. Tipalti makes it painless for accounts payable departments to manage their entire supplier payments operation. The solution addresses everything from supplier onboarding and vetting, to tax and regulatory compliance, invoice processing, payments to suppliers anywhere in the world in a wide range of payment methods and currencies, supplier payment status communications, to closing the loop with payment reconciliation and reporting. Innovative companies use Tipalti to eliminate up to 80% of their supplier payment workload, helping them scale their business efficiently with global growth, while strengthening financial and compliance controls and while enhancing the partner payment experience. Companies like GoDaddy, Houzz, Amazon Twitch, and Vimeo and hundreds of others trust Tipalti to elevate their global supplier payments operation.
