Applied AI ML Lead - Customer Onboarding and Documentation

Posted 10 Days Ago
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London, Greater London, England
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead the implementation of AI and Machine Learning solutions for KYC and onboarding operations, conducting data analysis and fostering innovation in the team.
Summary Generated by Built In
Job Description
Join us at the forefront of AI innovation, where your expertise will shape the future of operations and technology. You'll collaborate with talented engineers, researchers, and business leaders to deliver impactful solutions. At JPMorgan Chase, we empower you to grow your career while making a real difference. Be part of a team that values creativity, collaboration, and continuous learning. Your contributions will help us redefine what's possible in financial services.
As an Applied Artificial Intelligence & Machine Learning Lead - Vice President in Operations, you will work within an applied AI team dedicated to transforming customer onboarding and software engineering practices. You will partner with software engineers, business stakeholders, and machine learning experts to identify and implement efficiency improvements. Your work will directly impact KYC and onboarding operations, as well as the software development lifecycle. You will help foster a culture of innovation and excellence.
Job responsibilities
  • Formulates, communicates, and drives implementation of Artificial Intelligence solutions for challenging problems in KYC and onboarding operations and software engineering
  • Builds robust, scalable, and reusable Artificial Intelligence and Machine Learning capabilities
  • Works with software engineering to design and deploy services that can be integrated with strategic systems and processes
  • Learns about and understands our supported business to drive practical and successful solutions
  • Conducts comprehensive data analysis and identifies trends, patterns, and anomalies to support strategic decision-making.
  • Documents and explains the rationale and design considerations behind the selection of Machine Learning approaches
  • Provides updates on the project status to senior management and stakeholders

Required qualifications, capabilities, and skills
  • Master's or Bachelor's Degree in an Machine Learning or related field
  • Proficient understanding of fundamental Artificial Intelligence and Machine Learning techniques
  • Practical experience with statistical data analysis and experimental design
  • Programming skills in Python
  • Effective verbal and written communication skills with technical and business audiences
  • Demonstrated ability to work on multi-disciplinary teams with diverse backgrounds

Preferred qualifications, capabilities, and skills
  • PhD in Machine Learning, Computing Science, or related fields
  • Research or work experience in using Artificial Intelligence for Finance or Tech
  • Presentation skills, strong client partnership & stakeholder and project management skills

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Top Skills

Python

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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