At Quiq, we aim to provide exceptional conversations, whether through humans or AI Assistants. Our Applied AI Engineering team focuses on automating conversations to deliver outstanding customer experiences using advanced language models. Our customers include some of the world's largest enterprises, and we're dedicated to helping them solve their toughest challenges.
Your Role as an Applied AI Engineer
As an Applied AI Engineer at Quiq, you'll work with customers to design, build, and deploy AI Assistants using our AI Studio toolkit. You'll use the latest tools and methods to automate and enhance customer interactions. Each day as an Applied AI Engineer brings new challenges. You'll blend theory with practical application, addressing critical business issues with cutting-edge technologies and innovative problem-solving.
Responsibilities
- Build AI Assistants: Partner with customers to create reliable AI solutions.
- Engage with Customers: Understand their needs and define technical requirements.
- Develop and Improve: Continuously enhance AI Assistants to meet and anticipate customer needs.
- Advise and Shape: Guide customers' AI strategies and contribute to the product roadmap.
Requirements
- Experience: 3+ years in application development of technical products. Ideally, at least 1 year developing conversational experiences.
- Education: Degree in Computer Science, related field, or equivalent experience.
- Process Design: Design conversational UX for complex business use cases.
- Vector Databases: Prepare, index and search reference data for use in AI pipelines.
- Prompt Engineering: Apply zero and few-shot, classification and fact checking techniques.
- AI Orchestration: Manage prompt pipelines, APIs, vector search, business rules and related state.
- AI Observability: Instrument experiences for testing, reporting and optimization.
- Coding: Apply simple Python functions and interact with simple APIs.
Benefits and Perks:
- Market competitive total compensation package
- 100% company paid family medical and 100% individual dental and vision insurance coverage
- Flexible, unlimited vacation policy
- Stock options
- Strong company culture
Quiq is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work. Applicants need to have the authority to work in the US. As we are at an early stage, immigration sponsorship is not available.
Top Skills
What We Do
Quiq is a leading technology company based in Bozeman, Montana that makes it easy for people to have a conversation with a company. Do you ever wish you could just text message a company for help instead of having to call or email? Us too! That’s exactly why Quiq was founded. Founded in 2015, Quiq enables conversations between brands and their customers via messaging across SMS, Facebook Messenger, Apple Business Chat, Google Business Messenger, and dozens of other platforms. More than 100 companies, including Overstock, Club Med, Men’s Wearhouse and Piaget, trust Quiq to connect them to their customers via messaging. Our team has deep roots in CS and CX, and big plans to transform the space. And, these plans include you! We look forward to meeting you and growing Quiq together.
