Role: Applied AI Data Scientist
Location: Leeds, LS15 8GB We operate a hybrid schedule, 1-2 days a week in the office
Salary: £60,000 - £75,000 per annum + up to a 10% annual discretionary bonus and our extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out-of-hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.
Build and operate the machine learning models underpinning Pharmacy2U’s medication management products. Working with rich temporal and behavioural patient data, you will address problems with direct patient impact, including predicting medication need and identifying risk of non‑adherence. This is a hands‑on role within a small, high‑impact team, where models are productionised and embedded into real patient‑facing services.
Why you’ll love working with us
We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.
Financial security & rewards
· Competitive contributory pension
· Occupational sick pay
· Long-service awards and refer-a-friend bonuses
· Professional registration fees covered (GPhC, NMC, CIPD and more)
· Cycle to Work and Green Car schemes (subject to eligibility)
Family-friendly
· Enhanced maternity and paternity pay
· Flexible hybrid working to help balance work and home life
Health & wellbeing
· Private healthcare insurance at discounted rates (Aviva)
· Employee Assistance Programme and in-house mental health support
· Access to discounted gym memberships via Blue Light Card and benefits schemes
· Regular health and wellbeing initiatives
Career growth
· Strong commitment to CPD, training and professional development
Time off & flexibility
· 25 days’ annual leave, increasing with service
· Buy and sell holiday scheme
Everyday perks & exclusive discounts
· Blue Light Card and employee discount platform
· Exclusive discounts at The Springs, Leeds
· 25% off health & beauty purchases
· 25% off Pharmacy2U Private Online Doctor services
Culture & community
· Regular social events throughout the year
What you’ll be doing?
· Design, build, validate, and document machine‑learning models for medication behaviour, including adherence risk and medication synchronisation
· Engineer temporal and behavioural features from prescription ordering patterns, cycle data, and adherence signals
· Apply rigorous evaluation approaches, including cross‑validation, calibration analysis, and fairness assessment across patient cohorts
· Analyse large‑scale medication ordering data to identify opportunities for new or improved AI‑driven capabilities
· Assess and communicate the clinical and commercial value of modelling approaches to support prioritisation and business cases
· Collaborate with clinical stakeholders to define safety rules, constraints, and appropriate model usage in patient‑facing contexts
· Work with MLOps and engineering partners to package and deploy models into production environments (e.g. Azure ML)
· Define and support model monitoring, including performance baselines, drift detection, and retraining criteria
Who are we looking for?
· Demonstrated experience applying machine learning techniques, including classification, regression, and ensemble methods (e.g. XGBoost, LightGBM, random forests)
· Proficiency in Python for applied ML and analysis (pandas, scikit‑learn, NumPy, matplotlib/seaborn)
· Experience engineering features from temporal, behavioural, or sequential data
· Comfortable using SQL to explore and extract data from large relational databases
· Experience working with large‑scale tabular datasets, including millions of records
· Working knowledge of model interpretability and explain ability techniques (e.g. SHAP, feature importance)
· Experience with robust model evaluation practices, including cross‑validation, calibration, class imbalance, and metrics beyond accuracy (precision, recall, F1, AUC)
· Ability to communicate technical results clearly to non‑technical stakeholders and document models for reuse and production
· Background in applied data science or machine learning roles, with familiarity with regulated or healthcare contexts, cloud ML platforms, survival/time‑to‑event methods, and collaborative development practices (desirable)
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
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What We Do
Pharmacy2U is the UK's first and largest online pharmacy. We're a market leader in the pharmacy world, helping over 750,000 patients in England manage their NHS repeat prescriptions from request through to delivery. For over 20 years, we have used cutting-edge technology alongside our UK-based pharmacists, dispensing specialists, and customer care advisers to help improve the lives of patients. Our Leeds and Leicester -based dispensing facilities distribute over 1 million medication items to patients across England every month. KPMG’s Customer Excellence report recently revealed Pharmacy2U is the UK’s number one brand for experience and value, based on a survey of over 10,000 UK consumers. This accolade cements our position as the nation’s go-to online pharmacy and keeps us committed to further broadening our healthcare offering. Our goal is to make simple and convenient healthcare accessible to all. As well as our repeat prescriptions service, patients can also access: - A one-stop online healthcare shop featuring over 4,000 products - Confidential online GP consultations for a range of conditions - Enhanced pharmacy services such as the NHS New Medicine Service We're an ambitious company with big plans and we're looking for talented individuals to join our team and help us to continue excelling in our field. Our CEO Kevin Heath says, “come and join a team that truly lives by our company values of putting the patient at the heart of everything we do”. Want to help shape the future of online healthcare in the UK? Discover our latest vacancies today.







