We are looking to hire an experienced production support / SRE engineer to support business-critical digital asset platforms (wallets, blockchain-connected systems, transaction processing).
We are looking for candidates from strong production engineering capability.
Must-Have Skills
- 5–8 years’ experience in Production Support / SRE / Platform Engineering
- Experience supporting mission-critical, high-availability systems
- Strong incident management & troubleshooting experience
- Solid Linux / system-level debugging skills
- Experience with real-time or distributed systems
- Hands-on experience with monitoring/observability tools (e.g. Splunk, Grafana, ELK, Prometheus)
- Scripting / automation experience (Python, Java, or similar)
- Strong SQL / data investigation skills
- Good communication skills (technical and business stakeholders)
Strongly Preferred Backgrounds
- Markets / Electronic Trading (highly relevant)
- Payments platforms
- FinTech / exchanges
- SRE / platform engineering teams at scale
Nice to Have
- Any Digital Assets / Blockchain exposure
- Wallets, custody, or node operations
- Kubernetes / OpenShift
- Security / key management knowledge
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Support------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 5-8 years experience in an Application Support role
- Experience installing, configuring or supporting business applications
- Experience with some programming languages
- Effective written and verbal communications
- Good all-round technical skills
- Bachelor's/University degree or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
