Applications Reliability Lead

Reposted Yesterday
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Kansas City, MO
In-Office
Senior level
Other
The Role
The Applications Reliability Lead oversees a Tier 3 application support team handling over 60 systems, focusing on agile delivery and system modernization.
Summary Generated by Built In

Company Description
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!   

For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!  

ROLE OUTLINE

The Application Reliability Lead leads a Tier 3 application support and enhancement team responsible for a broad portfolio of over 60 internal and customer-facing systems. This role ensures high-quality delivery through agile facilitation, while also mentoring, coaching, and developing a team of employees and contractors. The manager plays a key role in modernizing legacy systems and improving software reliability, performance, and maintainability.

Key Focus Areas
  • Provide hands-on technical leadership, coaching, mentoring, and team development.
  • Drive agile delivery practices to ensure timely issue resolution and software enhancement delivery.
  • Lead efforts to modernize systems and improve software performance, scalability, and maintainability.
  • Manage performance, hiring, onboarding, and contractor oversight.
  • Build collaborative partnerships across development, business, and vendor teams.
  • Maintain high standards of system documentation and support process consistency.
Foundational Experience

This role requires a seasoned technical leader with hands-on experience in software support and development, particularly in Microsoft technologies. Experience in managing technical teams, facilitating agile delivery, and modernizing legacy systems is essential.

Required Qualifications & Experience: To be considered for this position, you must possess the following qualifications:

  • Bachelor’s degree or 4 years of additional equivalent experience in lieu of degree
  • 7 years of technical experience, with Microsoft technology stack (C#, .NET, Azure, etc.)
  • 2 years of leadership experience in a technical setting

Desired Qualifications: To be considered an ideal candidate, you should possess some or all of the following qualifications:

  • Bachelor's degree in Computer Science or related field
  • 10+ years in software delivery roles
  • Certifications in Agile, DevOps, or Microsoft tech
  • Experience in modernization or transformation initiatives

Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job.  Associates may be required to perform other duties as assigned.  Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope.  To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. 

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability. 

Top Skills

.Net
Azure
C#
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The Company
HQ: Melbourne, Victoria
6,509 Employees
Year Founded: 1928

What We Do

With 14,000 people across 18 countries, BlueScope is a leading international supplier of steel products and solutions for building and construction markets. Australia’s largest manufacturer, BlueScope’s portfolio of brands includes COLORBOND®, ZINCALUME® and TRUECORE® steels and the LYSAGHT® range of building products.

Steel plays a critical role in sustainable development. To BlueScope, sustainability means developing, manufacturing and selling steel products and solutions in a way that provides for a sustainable future, with a focus on continuous improvement, adopting new operating methods and anticipating new products for the future.

BlueScope’s long-term growth is underscored by the sustainability of steel and the critical role it will play in supporting a sustainable society. We take a life-cycle approach, looking at the impact of a product over its entire life and focusing on the four principles of a circular economy: reduce, reuse, remanufacture and recycle.

Our steel products and services ensure that we contribute to the opportunities and challenges of society’s move to a lower-carbon economy. To deliver long-lasting value and meet the expectations of all of our stakeholders, our business must transform on all fronts. Read BlueScope's latest Sustainability Report at bluescope.com/sustainable-steel.

Interested in an exciting career at one of Australia’s most reputable companies with a track record of making things happen? Find out more at bluescope.com

BlueScope has been named an Inclusive Employer for 2019–2020 by the Diversity Council of Australia.

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