Applications Engineer

Posted 2 Days Ago
Be an Early Applicant
Houston, TX, USA
In-Office
Mid level
Energy
The Role
Supports North American land drilling customers through bit selection, drilling performance analysis, troubleshooting, repair approvals, and technical recommendations. Partners with Sales, Operations, Technology, and field teams on post-sales support, product development, testing, launches, and service quality. Requires customer-facing communication, technical problem-solving, documentation, and occasional field travel, including up to 10% travel and after-hours on-call support.
Summary Generated by Built In

Applications Engineer
 

Do you want to help customers drill faster, safer, and more efficiently?

Are you looking for a role where you can combine technical expertise with customerfacing impact?

Partnering with the best

As an Applications Engineer, you will support the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations that drive performance and revenue. You will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. You will also provide repair approvals and technical support to ensure service quality and customer satisfaction. 
 

Fueling your passion

As an Applications Engineer, you will be responsible for:

  • Partnering with field operations and sales to deliver technical value and performance insights to customers

  • Providing postsales technical support, including performance reviews, run analysis, and customer troubleshooting

  • Conducting detailed applications analysis to optimize bit selection and drilling performance

  • Approving drill bit repairs and ensuring compliance with technical standards

  • Collaborating with Technology teams to support new product development, testing, and launch activities

  • Documenting and communicating technical findings to internal stakeholders and customers

  • Supporting field operations with technical recommendations and best practices

  • Promoting strong customer relationships through professional communication and service quality

To be successful in this role you will:

  • Have a bachelor’s degree in engineering from an accredited university or college

  • Have 4+ years of technical field experience, preferably in drilling or drill bits

  • Have demonstrate strong communication, interpersonal, and leadership skills

  • Have the ability to analyze and resolve technical problems in fastpaced environments

  • Have the ability to document, plan, and execute technical programs effectively

  • Have strong customer focus and the ability to influence stakeholders
     

Work in a way that works for you

  • We recognize that everyone is different and that the way people want to work varies. In this role, we can offer the following working pattern:

  • Monday – Friday, 8 AM to 5 PM (with field or customer visits as required)

  • Willingness to provide on-call troubleshooting and technical support for field personnel and sales teams (after hours)

  • Ability to travel to for customers interactions, technical training, and internal meetings ( up to 10%)

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are stronger when our people are developed, engaged, and empowered to bring their authentic selves to work. We invest in wellbeing, capability development, and leadership growth across all levels.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.
 

What You Can Expect

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits
     

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.



The Baker Hughes internal title for this role is: Services Senior Specialist - Applications Engineering

Skills Required

  • Bachelor’s degree in engineering from an accredited university or college
  • 4+ years of technical field experience
  • Strong communication, interpersonal, and leadership skills
  • Ability to analyze and resolve technical problems in fast-paced environments
  • Ability to document, plan, and execute technical programs effectively
  • Strong customer focus and ability to influence stakeholders
  • Willingness to provide after-hours on-call troubleshooting and technical support
  • Willingness to travel up to 10% for customer interactions, technical training, and internal meetings
  • Valid work authorization in the country of employment

Baker Hughes Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baker Hughes and has not been reviewed or approved by Baker Hughes.

  • Retirement Support Feedback suggests retirement contributions combine automatic employer funding with a dollar‑for‑dollar match, with immediate vesting on the match. This structure can meaningfully increase savings for employees who participate consistently.
  • Equity Value & Accessibility Feedback suggests a discounted employee stock purchase program with regular purchase periods and no brokerage fees provides accessible ownership upside. Program parameters are clearly laid out through the benefits hub and plan materials.
  • Leave & Time Off Breadth Feedback suggests exempt staff have flexible, manager‑approved time off while non‑exempt employees accrue vacation and receive paid personal time. Company‑paid holidays and paid parental leave further broaden time‑away options.

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The Company
HQ: Houston, TX
60,620 Employees

What We Do

Get new oilfield tools and chemicals delivered directly to your door from Baker Hughes. Frac plugs, packers, setting tools, drill bits and much more.

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