As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
TRUMPF Applications Engineers are a vital part in showcasing our technology to our customers. This role is instrumental in demonstrating the various advantages of TRUMPF products and convincing customers to purchase our products. Applications Engineer is regarded as the subject matter expert in all questions regarding laser cutting, bending, and especially laser welding possibilities. The applications engineer supports customers and the sales network during the purchasing decision and provides on-going telephone or on-site support throughout the product lifecycle.
Principle Duties & Responsibilities
- Serves as the expert for 2D laser technology. Additionally, fully capable to explain machine options and operate TRUMPF TruLaser’s
- Independently organize and conduct persuasive customer demonstrations and industry trade shows
- Evaluate customer parts and create programs to effectively demonstrate TruLaser. Recognize any necessary part design changes, and consult customers on modifications to define creative solutions for customer parts
- Generate customer time estimates, provide recommendations for product selection and produce sample parts
- Consult customers on programing issues for existing and potential customers
- Conduct operator training, and on-site applications support for customers
- Travel to customer sites to support with challenging sales or production processes (Travel time ~ 20-30%)
- Help new customers with the startup phase to smoothly go to production phase
Experience
Previous experience in the machine tool industry preferably in the Sales, Service areas. TRUMPF product knowledge preferred. Excellent communication skills are required as this position involves extensive contact with customers.
Education
Minimum 2-year technical school degree, 4-year degree is preferred or the suitable equivalent of education and work experience.
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [email protected]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.
Skills Required
- Experience in the machine tool industry
- Experience in sales or service areas (preferred)
- TRUMPF product knowledge
- Excellent communication skills
- Ability to operate and explain TruLaser machines and options
- Knowledge of 2D laser technology, laser cutting, bending, and laser welding
- Ability to create programs for TruLaser and consult on programming issues
- Conduct customer demonstrations and operator training
- Minimum 2-year technical school degree or equivalent experience
- 4-year degree
- Willingness to travel approximately 20-30%
What We Do
TRUMPF - a guarantor of innovation in production technology The high-technology company TRUMPF offers production solutions in the machine tool, laser and electronics sectors. The company is driving digital connectivity in manufacturing industry through consulting, platform and software offers. TRUMPF is the world technological and market leader for machine tools used in flexible sheet metal processing, and also for industrial lasers. Imprint: http://www.trumpf.com/s/impressum
