Role summary:
Flowserve is looking for a technically and commercially experienced salesperson in the office (Applications Engineer). This position maintains an on-going business relationship with customers and daily interactions with Sales Engineers, external and intercompany suppliers, Technical Solutions and Commercial Operations Engineers to meet on-time delivery commitments for Pump repairs, upgrades, and spare parts to customers.
You will act as a technical inside salesperson, in a team and work closely with the sales, development, and other specialist departments at connected intercompany sites, and external suppliers.
Your tasks:
- Receiving and processing customer inquiries, orders and complaints in German or English
- Follow-up of cost estimates and offers
- Post-processing and translation of repair findings reports
- Identification of customer requirements
- Delivery time determination and delivery date monitoring
- Ordering (internal and external suppliers)
- Organization of machine transport to the service center
- Support in project preparation and support of pump repairs and upgrades
- Customer support in German and English
- Other tasks assigned
Your profile:
- Technical studies (Bachelor or Master) or mechanical engineering technician (Techniker Maschinenbau), Bachelor Professional of Technical Management (Technischer Fachwirt oder Betriebswirt), no professional experience is required
- Fluency in written and spoken German
- Good written and spoken English knowledge
- Good computer skills in common MS Office applications
- Strong and friendly communication and team skills
- Independent and reliable worker
- Affinity for both areas (technology / office)
- Willingness to perform
- Can-Do mentality
What we offer:
- An indefinite employment contract
- A versatile and diverse position in a dynamic team, in a personable atmosphere of a compact QRC site, shaped by the security and affiliation to a global corporation.
- Pension scheme contribution in the form of direct insurance with deferred compensation from our contracted partner (Allianz)
- Bike leasing as part of deferred compensation
- Flexible working hours
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
