Applications Engineer - Seals and Systems

Job Summary:

Flowserve is looking for a technically and commercially experienced salesperson in the office (Applications Engineer). As an Application Engineer, you are part of the Commercial Operations team located in Cormano (Milano – Italy), is assigned to supporting workload from several Customers within the Europe/Middle East/Africa territory.
You will be the single point of contact focused on customer satisfaction with regard to on-time-delivery of quotations and reduction of cycle times for order entry for assigned Customers in order to help increase the seal/system bookings.

Responsibilities & Requirements:

· Provide quotations for Seals and Systems at market level pricing in response to RFQ's in the requested customer time frame;

· Interpret specifications and data sheets. Understand commercial terms such as special warranty, delivery and payment terms requested by our customer;

· Create/maintain product standardizations including price lists based on pump equipment;

· Support Sales Engineers to achieve booking target by providing opportunities for monthly forecasting process;

· When necessary, visit customer facilities together with the responsible Sales Engineer, meeting Customer’s personnel and Purchasing teams to build professional relationships;

· Interact with cross-functional partners in the Manufacturing Hub to facilitate the quotation and order processes;

· Complete contract review of purchase order, to facilitate the booking process;

· Clarify with Customer any unclear or inaccurate information on the PO in a prompt manner;

· Achieve quality order entry ensuring seals and auxiliary product orders are entered cleanly within a clearly specified time frame from receipt/clarification;

· Effectively utilize the various tools as a basis for creating qualitative quotations;

Preferred Experience / Skills:

· Bachelor’s degree in Engineering and / or 0-2 years relevant experience;

· Experience in a similar technical/commercial role is preferred;

· Knowledge of rotating equipment (particularly seals/pumps) is strongly recommended;

· Excellent English verbal and written communication skills are required;

· You are natural at building positive relationships;

· Have strong analytical, research and problem-solving skills;

· Have keen attention to detail;

· Are flexible and able to cope with process changes

What we offer:

· Friendly multicultural environment and team events

· Life, accident and health insurance

· Cafeteria Package

· Career development and training opportunities