Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.
Position: Applications Analyst III/Senior level - Epic Cadence/Referrals
Department: ITS
Schedule: Full Time
POSITION SUMMARY:
The Applications Analyst III is a senior business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst III is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst III functions as technical liaison and broker of services with various vendors. The Applications Analyst III acts as internal consultant, providing technical guidance or business process expertise on the most complex projects or researching strategic planning matters from a technical or business standpoint. Must be competent to perform and integrate work at a high level within this job family and work at an in-depth level within the technical and clinical areas.
JOB REQUIREMENTS:
EDUCATION:
- Bachelor's degree preferred.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
- EPIC Cadence AND EPIC Referrals
EXPERIENCE:
At least 3 -5 years of experience in either of the following:
- Business application design, development, and installation, or
- Significant healthcare background with demonstrated abilities in the applications arena.
Additional Experience Desired:
- Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change.
- Experience in the strategic use of technology in managing and growing a business.
- Experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors.
- Knowledge of the assigned business area's products and processes.
- Strong understanding of project management concepts and documentation in planning and implementing multiple projects in a cross functional environment.
- Strong written communication skills, including technical writing.
- Strong verbal communication skills across all levels and departments within the organization
- Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
- Ability to solve problems often spanning multiple environments in a business area
- Understanding of how IT affects an organization and ability to link it to redesigned business process
- Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
- HL7 knowledge is a plus
Compensation Range:
$89,500.00- $130,000.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Skills Required
- EPIC Cadence certification
- EPIC Referrals certification
- At least 3–5 years of experience in business application design, development, and installation, or significant healthcare experience with demonstrated application expertise
- Bachelor’s degree
- Business process re-engineering or process improvement experience
- Experience using technology strategically to manage and grow a business
- Experience organizing, planning, and executing large-scale projects through implementation
- Knowledge of assigned business-area products and processes
- Strong project management concepts and documentation skills
- Strong technical writing and written communication skills
- Strong verbal communication skills across organizational levels
- Strong analytical and conceptual skills
- Ability to solve problems across multiple business environments
- Understanding of IT impacts on organizations and redesigned business processes
- HL7 knowledge
Boston Medical Center (BMC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Medical Center (BMC) and has not been reviewed or approved by Boston Medical Center (BMC).
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Pay Growth & Progression — Recent union agreements delivered significant raises for nurses and many non‑RN groups, lifting pay levels in those cohorts. Feedback suggests these structured increases improved satisfaction for roles covered by the contracts.
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Affordable Benefits — An option for a no‑premium medical plan, strong pharmacy discounts, and low‑cost same‑day care position healthcare as cost‑effective. Additional programs like diabetes support and coaching further reduce out‑of‑pocket burden.
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Leave & Time Off Breadth — Full‑time staff receive a large PTO bank that grows over time and extended parental leave for birth or adoption. Colleagues also have access to emergency child and elder care supports and childcare discounts.
Boston Medical Center (BMC) Insights
What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
